Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
You will concentrate on the reliability, availability, and performance of the Anvil product line, bridging the gap between development and operations. By combining software engineering principles with operational expertise, you will automate tasks, manage incidents, and enhance system stability.
You will collaborate closely with other engineering and operations groups to continually improve and maintain these critical systems. Your responsibilities will include debugging, real-time response, rapid resolution, and root-causing complex issues on electro-mechanical systems. You will shape product design changes and software updates based on lessons learned from support efforts.What You’ll Do
- Provide remote support to field operations groups as they install, operate, and maintain Anvil systems
- Troubleshoot complex hardware and software issues, driving short-term resolutions and identifying long-term solutions
- Work closely with development teams, product managers, and other stakeholders to ensure Anvil systems are designed and built with reliability in mind
- Drive continuous product improvement by leading post-mortem events involving engineering stakeholders
- Set up and maintain monitoring systems to track system health and performance, and define alerts for potential issues
- Build out data and telemetry infrastructure to monitor systems in real-time and consolidate fleet metrics
- Compile technical documentation to support customers, field operations, and engineering
- Travel to customer sites (<50%) to support product delivery, evaluation, and sustainment
- Extensive experience in UAV and small drone operations
- Proficiency in flight telemetry systems and using UAV ground control software and flight planning tools
- Ability to troubleshoot and resolve UAV operational issues, including diagnosing and fixing hardware and software problems
- Proven ability to master complex technical systems and support them in operational environments with self-sufficiency across varied technologies
- Strong skills in navigating unstructured hardware, software, and networking challenges; adept at driving ambiguous issues to clarity with data-driven root cause analyses
- Demonstrated experience in on-call support within production environments with limited risk tolerance, reliably troubleshooting and maintaining systems
- Proficiency in Linux and robotic systems, with strong command-line skills for extracting and manipulating data from software platforms
- Experience with cloud-based databases, telemetry visualization platforms, and building dashboards; skilled in creating system metrics and leveraging analytics for performance improvements
- Proven capability to integrate disparate telemetry, operational, and cloud data sources to generate actionable insights, fleet metrics, and reporting systems for continuous improvements
- Excellent written, visual, and verbal communication skills; proven ability to gather requirements and collaborate cross-functionally with engineering, operations, product management, and customer support
- U.S. Person status is required as this position needs to access export-controlled data
- Ability to obtain a U.S. security clearance
- Able to meet health and medical requirements in advance of deployments in accordance with DFARS 252.225-7040, DoDI 3020.41, and/or any additional requirements outlined by region or supporting force, as applicable.
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Healthcare Benefits
- US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you.
- UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents.
- IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents.
Additional Benefits
- Income Protection: Anduril covers life and disability insurance for all employees.
- Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.
- Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
- Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.
- Professional Development: Annual reimbursement for professional development
- Commuter Benefits: Company-funded commuter benefits based on your region.
- Relocation Assistance: Available depending on role eligibility.
Retirement Savings Plan
- US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.
- UK & IE Roles: Pension plan with employer match.
- AUS Roles: Superannuation plan.
The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
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What We Do
Anduril is a defense products company. Unlike most defense companies, we don’t wait for our customers to tell us what they need. We identify problems, privately fund our R&D and sell finished products off the shelf. Ideas are turned into deployed capabilities in months, not years.
Why Work With Us
Thinkers and doers working interdependently. We bring the brightest minds and best-in-class talent together with veterans who have lived the problems of our warfighters.
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