Demandware Technology

Reposted Yesterday
Be an Early Applicant
San Diego, CA, USA
In-Office
25K-25K Annually
Mid level
Information Technology • Consulting
The Role
Provide product support for Demandware platforms, manage individual product issues, and contribute to best practices and methodologies for support services.
Summary Generated by Built In
Company Description

Thanks & Regards

Ajith

KRG Technologies Inc.

25000 | Avenue Stanford | Suite 243 | Valencia, CA 91355

Phone: 661 367 8000 Ex: 310

Mail : ajith at krgtech.com

Job Description

Job Title: Demandware Technology

Location: San Diego, CA

Duration: Contract/ full time

Job Description:

Responsibilities

Responsible for providing product support to users of the Demandware platforms (Digital, Order and Store).

Supports and contributes to the growth of best practices for delivery of Demandware support services.

Understand Demandware technologies and troubleshooting practices to ensure successful resolution of Demandware product issues.

Complete assigned cases in queue with little or no supervision.

Manage individual product issues to resolution.

Contribute to the definition and evolution of Demandware methodologies, standards and best practices for support and product delivery

Act as customer advocate interfacing with the Demandware teams.

Provide technical guidance, mentorship, and coaching to internal and external technical resources regarding the support of their implementation and maintenance of ecommerce solutions based on Demandware best practices.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Experience with Demandware technologies
  • Ability to provide technical guidance
  • Experience in product support
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The Company
HQ: Valencia, CA
436 Employees
Year Founded: 2003

What We Do

Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.

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