Demand Planning Manager

As Scaleway continues to grow, we need to strengthen our Operations team with dedicated expertise in Demand Forecasting and Capacity Planning to anticipate the demand for our cloud infrastructure and support our growth.

Your mission will be to build, own, and continuously improve consumption forecasts for our Compute, Storage, and GPU offerings, turning historical data, commercial pipeline, and product insights into reliable demand projections. You will help us make better capacity decisions, challenge assumptions with data, and establish a robust forecasting process across the company.

You will join Scaleway's Operations team at a pivotal moment in its development. Until now, forecasting responsibilities have been shared across several teams. We are creating this role to establish clear ownership of demand forecasts while maintaining shared accountability with Product and Sales teams.

You will collaborate closely with our Product, Engineering, Sales, Finance, and AI Tooling teams, reporting directly to Albane Bruyas. 
This is an opportunity to shape a key operational capability in a fast-growing cloud environment, combining industrial forecasting challenges with the complexity of modern cloud infrastructure.

• Build and maintain demand forecasts for Scaleway's Compute, Storage, and GPU offerings, leveraging historical trends, commercial pipeline, and Product team inputs.

• Translate demand forecasts into capacity planning requirements to support infrastructure sizing and operational decisions.

• Develop and continuously improve forecasting models, taking into account seasonality, customer signals, product developments, and exceptional events.

• Challenge assumptions from Product and Sales teams using statistical analysis, historical data, and market insights to establish a reliable, shared forecast.

• Detect changes in demand patterns, assess their impact, and adjust forecasts as new information becomes available.

• Present forecasts, scenarios, assumptions, and associated risks during S&OP (Sales and Operations Planning) reviews.

• Collaborate with Data and AI Tooling teams to leverage the analytical capabilities and tools developed internally to improve forecasting performance.

• Structure and refine forecasting processes, ensuring continuous improvement without removing accountability from the teams contributing to the forecast.

HARDSKILLS:

• 5 to 10 years of professional experience in demand planning, sales forecasting, industrial forecasting, or a related field.

• Proven experience building and managing forecasts end to end in an industrial or technology environment with complex products. 

• Strong analytical skills, demand and capacity planning, and improving model accuracy using historical data and analytical tools such as SQL or Python,

• Familiarity with reporting and collaboration tools such as Metabase, Grafana, and Jira is an advantage.

• Fluent in English, with the ability to communicate forecasts, assumptions, and risks clearly to international stakeholders.

SOFT SKILLS:

• Analytical mindset: You enjoy working with numbers and use statistics, historical trends, and factual evidence to build your own conclusions.

• Ownership & accountability: You take responsibility for your forecasts, from initial assumptions to performance monitoring and continuous improvement.

• Collaboration: You can explain complex analyses clearly, listen to different perspectives, and work effectively across teams.

• Constructive challenge: You are comfortable questioning assumptions and building consensus without relying on hierarchical authority.

• Hybrid work: We offer up to 3 days of remote work per week.

• Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces and bike parking facilities.

• Dining: Our chef provides a healthy meal service at headquarters, and breakfast is available across our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.

• Well-being commitments: Whether it's access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.

• International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.

• Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.

✔ A strategic role with tangible impact: Your forecasts will directly inform capacity planning and infrastructure investment decisions across our cloud offerings.

✔ A role to shape: Take ownership of a forecasting function that is being built, define its processes, and establish best practices with the teams involved.

✔ Industrial challenges in a fast-growing sector: Apply your forecasting expertise to complex demand patterns across Compute, Storage, and GPU services in a rapidly evolving cloud market.

✔ A highly collaborative environment: Work at the intersection of Operations, Product, Sales, Finance, Engineering, and AI Tooling, with the support of a team committed to continuous improvement.

✔ A data-driven culture: Build forecasts grounded in statistical analysis, challenge assumptions constructively, and improve decisions through continuous learning.

• Interview with the team: Meet the relevant stakeholders, including Albane Bruyas or Erwan Berry, to discuss your experience, approach to forecasting, and fit for the role.

• Forecasting use case: Work on a Compute demand forecasting case to demonstrate your ability to analyze data, select forecasting methods, formulate assumptions, and explain your recommendations.

• Further discussions with stakeholders: Exchange with Alexia Boulot, Victor Ramiro, and/or Charlotte Letamandia to explore your analytical approach, cross-functional collaboration, and understanding of demand planning challenges.