Demand Planner, eCommerce - Godiva

Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.

As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.

To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact

Click “Apply” to get started.

PURPOSE:

At pladis, we take pride in the quality of our ingredients and the people we hire. We are looking for individuals who share our passion for bringing happiness to consumers and who embody our Winning Traits and Behaviors: purpose-led, agile, collaborative, resilient, and positive.

The Demand Planner, eCommerce is responsible for developing and managing demand forecasts and inventory plans across Godiva eCommerce channels. The role provides forward-looking insights into sales trends, inventory health, promotional activity, and changing demand patterns to help balance customer service, inventory investment, and profitability.

Reporting to the Manager, Demand and Inventory Management - eCommerce, this role partners closely with Channel Leads, Supply Planning, Supply Chain Operations, Marketing, and Merchandising to translate commercial strategies and customer demand into actionable forecasts and inventory requirements.

This position is a hybrid-remote position that can be based out of the Reading, PA or White Plains, NY areas.

KEY ACCOUNTABILITIES AND DELIVERABLES:

• Own the category- and item-level demand planning and forecasting process across assigned eCommerce channels, including Wholesale.com, Costco.com, Amazon Fresh, and Fresh Direct.
• Develop sales and inventory plans aligned with channel objectives for sales, margin, in-stock performance, and inventory productivity.
• Develop pre-season and in-season forecasts using historical performance, current demand trends, commercial inputs, promotional plans, and other relevant demand signals.
• Review actual sales performance against forecast and identify meaningful trends and variances across weekly, monthly, quarterly, and annual planning horizons.
• Partner with Channel Leads, Marketing, and Merchandising to incorporate commercial strategies, promotions, product launches, and other demand drivers into the forecast.
• Partner with Supply Planning to translate demand forecasts into supply requirements and support timely product availability across assigned channels.
• Collaborate with Supply Chain Operations to maintain appropriate inventory positioning and product flow across the distribution network while minimizing excess inventory.
• Monitor inventory health and proactively communicate potential out-of-stocks, excess inventory, weeks of supply, shelf-life risks, and other conditions requiring cross-functional action.
• Manage demand and inventory planning for promotional programs, including Purchase with Purchase, Gift with Purchase, and other designated promotional activities.
• Provide regular in-season performance updates by channel and recommend actions in response to changing business conditions.
• Partner cross-functionally to rebalance inventory across channels to maximize sell-through and mitigate excess or obsolete inventory.
• Develop reporting and analytics that provide actionable insight into business performance, demand trends, forecast performance, and inventory health.
• Support new product introductions and seasonal programs by aligning demand forecasts, launch timing, inventory requirements, and supply readiness with commercial plans.
• Participate in continuous improvement initiatives that strengthen forecasting, inventory visibility, planning processes, analytics, and supporting systems.

SKILLS AND EXPERIENCE REQUIRED:

Experience

• Minimum 5 years of relevant experience in demand planning, forecasting, eCommerce planning, retail planning, or a related analytical planning function.
• Experience supporting eCommerce, retail, or similarly dynamic customer and channel environments preferred.
• Experience working cross-functionally with Sales, Marketing, Merchandising, Supply Planning, and/or Supply Chain Operations.
• Experience working with seasonal, promotional, and new product demand preferred.
• Demonstrated experience applying demand planning and forecasting principles in a commercial environment and managing multiple products, categories, or channels.

Education

• Bachelor's degree or equivalent relevant work experience.

Technical & Functional Skills

• Strong knowledge of demand planning, forecasting, inventory management, and S&OP/IBP processes.
• Advanced proficiency in Microsoft Excel and strong working knowledge of PowerPoint and other Microsoft Office applications.
• Experience with business intelligence, forecasting, ERP, or planning systems preferred, with the ability and willingness to learn new tools and technologies.
• Strong analytical aptitude with demonstrated critical-thinking and problem-solving capabilities.
• Ability to translate complex data into clear business insights, recommendations, and actions.
• Strong understanding of demand drivers, inventory dynamics, and forecast performance.

Core Capabilities

• Commercial and analytical acumen.
• Strong stakeholder management, communication, and influencing skills.
• Cross-functional collaboration and relationship building.
• Strong planning, prioritization, and decision-making capabilities.
• High attention to detail with a strong commitment to data accuracy and quality.
• Ability to operate effectively in a fast-paced environment with changing priorities and multiple planning cycles and deadlines.

Leadership & Behavioral Capabilities

• Results-oriented, proactive, and solutions-focused, with ownership and accountability for deliverables.
• Collaborative team player who is also comfortable working independently.
• Curious and analytically minded, with an interest in understanding the business drivers behind the numbers.
• Resilient, positive, and adaptable when business needs and priorities evolve.

ADDITIONAL JOB DETAILS:

Base starting salary ranges from $69,613 - $87,016 per year. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. This role is also eligible for an annual incentive opportunity, awarded based on individual and company performance.

At pladis, our people are at the heart of everything we do. That's why we offer a competitive and comprehensive benefits package designed to support your health and well-being, including but not limited to:

• Medical, Prescription Drug, Dental, and Vision Coverage
• Life and Disability Insurance
• Voluntary Supplemental Benefits, including Hospital Indemnity, Accident, and Critical Illness Coverage
• 401(k) Retirement Plan with Company Match
• Education Assistance, including Tuition Reimbursement and Student Loan Repayment Programs
• Paid Time Off
• Generous Paid Parental Leave
• Employee Assistance Program (EAP)
• Wellness reimbursement program
• Employee Product Discounts

pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business.
We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.