Demand and S&OP Lead

Vitamix is unquestionably the premium brand of high-performance “blenders,” and known for its top-notch company culture and climate. It is an important component of what makes Vitamix unique and successful, and the reason why Vitamix is recognized as a Top Workplace, NorthCoast99 Winner, and Smart Culture Award recipient.

Throughout its 100+ year history, Vitamix has encouraged and promoted healthy lifestyles for both its customers and employees. Employees enjoy multiple wellness programs and perks, a free Vitamix machine, and an onsite fitness center. Vitamix also offers a flexible work environment, great work culture, healthy living initiatives like fitness reimbursements, and opportunities for advancement.

For consumers, Vitamix can be found domestically in places like William Sonoma, Sur la Table, Crate & Barrel, Target, Amazon, and at Vitamix.com, and is in over 130 countries around the world.

Ultimately, Vitamix is the Global-leader in high-performance blending solutions for home and commercial use, is preferred by chefs and is found in many of top restaurants around the world. It is relied upon by culinary schools in the U.S. and has been used to train thousands of students and master chefs worldwide. If it is not a Vitamix, it’s just a blender.

Vitamix is seeking a Demand and S&OP Lead that will serve as the process owner for demand planning, ensuring the creation of a realistic and accurate consensus demand forecast across an 18-month rolling horizon. This position actively collaborates cross-functionally to standardize processes and align the demand plan with critical supply chain and financial strategies. Ultimately, they play a key role in enabling the organization to meet its strategic business objectives.

Duties & Responsibilities:

• Generates and maintains accurate baseline statistical forecasts for assigned product categories, utilizing historical data and established models.
• Collects and integrates market intelligence, sales insights, and promotional plans into the demand forecast to enhance accuracy.
• Facilitates monthly Demand Planning meetings with Sales and other stakeholders, managing data within the forecasting software.
• Prepares, leads and facilitates a series of monthly S&OP meetings, comparing actual vs. forecast sales volume and net revenue against budget or latest projections.
• Owns the overall process and monthly/weekly/daily process within the Demantra forecasting software
• Facilitates the resolution of business process gaps and supports continuous improvement activities to optimize resource utilization.
• Aids the Demand Planning Team with new hire orientation, on-the-job training, and managing associated process documentation.
• Provides day-to-day leadership, coaching, development, and performance management for assigned team member(s), ensuring clear priorities and accountability for results.
• Provides backup coverage for absences of Demand Planners, ensuring continuity of critical operations.
• Develops collaborative relationships with key stakeholders, promoting alignment of activities to balance customer requirements with supply chain capabilities.

POSITION QUALIFICATIONS

Experience:

Five (5) years of experience in Supply Chain roles, such as demand planning, supply planning, or inventory management required.

Five (5) years of experience in a monthly S&OP Process is preferred.

Education:

Bachelor's Degree in Business Management, Operations Management, or related field required, or equivalent combination of education and work experience required.

Technical Skills:

• Proficient in MS Office
• Experience using ERP systems (SAP, Oracle, etc.) or an integrated ERP software.
• Experience using Demantra Forecasting software preferred.
• Ability to query and analyze data from various sources, including Oracle, Tableau, ProjectPlace and Excel
• Certification in CPIM, CSCP, CSM or Six Sigma preferred.

Other Requirements:

• Critical/Analytical Thinking - Ability to draw valid inferences from available information, understand the implications of different interpretations, and apply knowledge to new situations.
• Communication - Ability to clearly articulate reasoning, explain decisions, and effectively convey complex ideas to different audiences.
• Relationship Building - Ability to establish, maintain, and cultivate positive relationships with individuals, teams, and external stakeholders to foster a collaborative environment.
• Leadership - Demonstrated ability to inspire and motivate others by clearly communicating vision, fostering positive relationships, and providing opportunities for growth and development.
• Recognition/Positive Work Environment - Consistently recognizes and acknowledges achievements, creating a supportive and motivating team environment.
• Business Acumen - Demonstrated understanding and application of key business principles, including strategic thinking, financial literacy, and market awareness.
•  Delegation/Empowerment - Delegates tasks and responsibilities, ensuring clear expectations, providing necessary support, and holding individuals accountable for outcomes, while fostering a culture of trust and empowerment.

Physical Demands:

• Ability to sit up to 8 hours per day, with walking and standing required frequently
• Visual acuity is required to perform activities such as: preparing and analyzing data, viewing a computer terminal, reading documents, reports, and emails
• Repetitive hand movements for tasks like typing or assembly

Amount of Travel Required: No travel required

# of Direct Reports: Up to 2

Work Schedule/Shift: Monday-Friday 8AM-5PM

Work Arrangement: Hybrid

Work Environment: Office

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.