- Experience with Cognos is required
- Experience with Costpoint Contracts and Subcontract modules is highly desired
- Business Analytical skills to translate functional requirements into application solutions is a must
- Prepare and maintain documentation, including requirements, specifications, process flows and procedures and provide expertise and assistance to ensure all process are designed to meet DCAA, audit and security practices
- Ensure change control procedures and processes are followed in accordance with policies
- Establish/Setup Project Codes
- Work with Database and System Administrators along with other technical SMEs to monitor system performance and processing, troubleshoot performance issues, investigate critical system errors, capture traces, and analyze server logs
- Lead the evaluation, escalation and resolution of defects with the Costpoint and T&E vendor (Deltek)
- Evaluate scenarios, and work with user community to devise and execute various test plans including unit, system, interface and integration with other business systems (EDI, Cargowise, SmartView, Oracle _____)
- Configure and maintain Costpoint System Admin Module
- Perform initial and regular interval health checks.
- Act as functional SME for all Costpoint modules, such as: accounts payable, accounts receivable, general ledger, project setup, cost revenue, billing, employee, labor, payroll, compensation, personnel, cost pools, fixed assets, procurement, etc.
- Maintain a working knowledge of the front-end application screens, functions and job processing and how these ties to the database tables and other applications, functions and processes.
- Maintain underlying Costpoint and Deltek T&E databases and concepts
- Develop training material and deliver training in any of the major Costpoint modules. Maintain training documentation/user guides applicable.
Requirements
- 5-8 years of hands on experience in Costpoint support and administration required
- 2+ years of experience with Costpoint Extensibility
- 2+ years of experience with Data Migration
- Ability to research, determine relevance, organize and formulate recommendations involving complex financial information and systems pertaining to Costpoint
- Strong Excel skills a must as well as proficiency with MS Office
- Proven partnering with multiple internal departments to include strong background in supporting cross-functional teams
- Ability to contribute to a professional work environment by demonstrating integrity, promoting teamwork, and fostering positive communications
- Ability to work in a deadline-oriented environment is essential
- Ability to adapt to changing work efforts, manage the impact of shifting priorities, and resolve technical/functional emergencies as they occur
- Experience with all aspects of technical support for Costpoint and Deltek Time & Expense (TE) systems. This includes system upgrades, planning, design, audits as well as troubleshooting and resolving technical issues
- Understanding of the underlying Costpoint and Deltek TE databases and concepts
- Strong understanding of the underlying infrastructure setup (i.e. web servers, app servers, job servers, database servers) and how it relates to the Database and Application
- Working knowledge of front-end applications screens, functions and job processing and how these ties to the database tables and other applications, functions and processes
- Strong written skills required to include design specs, test scripts (unit and functional), and requirements documents
- Understanding of cloud and SaaS platform-based company operations, and infrastructure
- Ability to interface with personnel at all levels directly or virtually
Skills Required
- 5-8 years hands-on experience in Costpoint support and administration
- Experience with Cognos
- 2+ years of experience with Costpoint Extensibility
- 2+ years of experience with Data Migration
- Experience with Costpoint Contracts and Subcontract modules
- Strong Excel skills and proficiency with Microsoft Office
- Experience with Costpoint and Deltek Time & Expense technical support (upgrades, planning, design, audits, troubleshooting)
- Understanding of underlying Costpoint and Deltek T&E databases and concepts
- Strong understanding of infrastructure (web/app/job/database servers) and how it relates to application/database
- Business analytical skills to translate functional requirements into application solutions
- Strong written communication skills for design specs, test scripts, and requirements documents
- Ability to prepare and maintain documentation, process flows, procedures, and ensure DCAA/audit/security compliance
- Experience establishing/setting up project codes and configuring Costpoint System Admin module
- Proven ability to partner with multiple internal departments and support cross-functional teams
- Ability to design and execute test plans (unit, system, interface, integration) and develop/deliver training materials
- Ability to work in a deadline-oriented environment and adapt to shifting priorities
What We Do
Agility is a global leader in supply chain services, infrastructure, and innovation with 45,000+ employees across six continents. A multi-business operator and investor, Agility specializes in growing and scaling operating businesses. Agility’s companies include the world’s largest aviation services company (Menzies Aviation); a global fuel logistics business (TriStar); the market leader in logistics parks across the Middle East, South Asia, and Africa (Agility Logistics Parks); and a commercial real-estate company developing a mega-mall in the UAE (UPAC). Other Agility companies offer customs digitization services, remote-site infrastructure services, defense and government services, and ecommerce-enablement and digital logistics. Agility invests in supply chain innovation, sustainability, and resilience, and has minority holdings in a growing portfolio of listed and non-listed companies.






