Dell/EMC Storage Subject Matter Expert

Reposted 28 Days Ago
Be an Early Applicant
Langley, McLean, VA, USA
In-Office
110K-130K Annually
Senior level
Information Technology • Professional Services • Consulting • Defense
The Role
Lead design, implementation, maintenance, and troubleshooting of enterprise storage and virtualized environments. Administer VMware vSphere/ESXi, manage backups with Commvault, configure storage solutions (Dell/VxRail), resolve tickets in BMC Remedy/ServiceNow, document work, support capacity planning, and provide customer-facing technical support and leadership across rotating shifts.
Summary Generated by Built In

A successful Storage and Virtualization Administrator – Senior+ Level candidate will have:  

  • A detailed understanding of the storage and virtualization processes 

  • Detailed knowledge about server virtualization and hardware 

  • Strong Experience with VMware vSphere and managing ESXi hosts and virtual machines 

  • Ability to troubleshoot VMware vSphere and hardware related issues 

  • Excellent customer service skills 

The ideal candidate will have:   

  • Excellent written and verbal communication skills  

  • Experience with VMware vCenter and ESXi 

  • Experience with maintaining and patching VMware vSphere environment 

  • Ability to perform incremental and full back-ups with Commvault 

  • Strong mentorship skills  

  • Strong leadership skills 

Key Tasks & Responsibilities From PWS/SOW

    • Designs, monitors, maintains, and heads the engineering process of an organization’s versatile and secure information storage environment and backup solutions, such as high-capacity databases, networks, and systems 

    • Configures, implements, and administers storage strategies, solutions, and protocols

    • Provides technical and application support and backup, evaluates capacity planning for the present and future state of storage growth 

    • Executes new installs, updates, and deployments, utilizing knowledge of computer hardware, operating systems, computer applications, tech support, and business needs 

    • This position may require occasional support for business development activities

    • Remote server and storage management (Preferred experience with Dell servers and storage solutions) 

    • Attend meetings that are required by the section

    • Build, configure, and maintain virtual machines, servers, and storage solutions

    • Provide diagnostics and technical resolution for any local or remote assets

    • Troubleshoot and resolve trouble tickets with BMC Remedy and ServiceNow

    • Provide outstanding service by interacting directly with customers seeking resolution 

    • Communicate issues and recommendations back to leadership in a clear and concise manner

    • Document work to share with the Storage and Virtualization team

Education & Experience

    Required:

    • Bachelor's degree or its equivalent, and 2 - 4 years of related experience 

    Desired: 

  • Direct experience with VMware vSphere 
  • Experience with storage and hardware solutions for virtualized computing environments 

Certifications

  • Security+, or other qualifying IAT II certification (required)
    • VMware VCP certification with the ability to obtain within 120 days (required)
  • Dell VxRail Operate certification with the ability to obtain within 120 days (required)

Security Clearance

    Required: 

    • Applicants must have eligibility to obtain a Secret clearance

    Desired:

    • Active Secret or TOP Secret

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

  • Shift – This is a 24/7/365 mission and day, swing, and mid-shift are needed. Rotating shift may be required.   

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].

Skills Required

  • Detailed understanding of storage and virtualization processes
  • Detailed knowledge of server virtualization and hardware
  • Strong experience with VMware vSphere and managing ESXi hosts and virtual machines
  • Ability to troubleshoot VMware vSphere and hardware related issues
  • Experience with VMware vCenter and ESXi
  • Experience maintaining and patching VMware vSphere environments
  • Ability to perform incremental and full backups with Commvault
  • Experience with Dell servers and storage solutions (preferred for remote server/storage management)
  • Troubleshoot and resolve trouble tickets using BMC Remedy and ServiceNow
  • Excellent customer service, written and verbal communication skills
  • Bachelor's degree or equivalent and 2-4 years related experience
  • Security+ or other qualifying IAT II certification
  • VMware VCP certification (or ability to obtain within 120 days)
  • Dell VxRail Operate certification (or ability to obtain within 120 days)
  • Eligibility to obtain a US Secret security clearance
  • Strong mentorship and leadership skills
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The Company
HQ: Washington, DC
400 Employees
Year Founded: 1990

What We Do

Computer World Services Corp. (CWS) is a provider of enterprise-wide IT solutions, digital transformation, and process optimization services. With over 30 years of experience, the company serves both Defense and Civilian federal government customers, focusing on delivering quality, value, and technological innovation. They are recognized for their consistent performance and high ratings in federal programs, maintaining a commitment to integrity and excellence in their service delivery.

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