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Fearless Digital builds software with a soul. As a division inside Fearless, we're part of its digital services integrator model to unlock the power of organizations, people and tech. Our division designs, engineers, and delivers digital solutions to solve problems and drive impact. Using iterative development cycles, we minimize risk for our customers and efficiently deliver intuitive and responsive technology. In this way, we help set the stage for tech to work better for people. That's not our only goal, though. We also strive to create a purple culture that makes our team members excited to come to work every day. We take a holistic approach to our people’s well-being, and our culture and benefits are designed to support our people in working the way they like best. We encourage our people to pursue their passions, both in and out of the office. With flexible schedules, continuing education support, and a family-friendly work environment, we’ve created a culture that allows our team to thrive professionally and personally.
Fearless believes in equal opportunity employment. We won’t discriminate against any employee or applicant on the basis of race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we’re committed to providing an inclusive and welcoming environment for our team, our family members, our clients, our subcontractors, and our vendors.
Fearless Digital Benefits
Benefits Eligibility:
- Full-time team members are eligible for benefits upon beginning employment at Fearless
- Part-time, intern, 1099 team members are not eligible for Fearless benefits
Our people make us who we are. We believe that every member of the Fearless team has something to share, and we value the unique viewpoint you’ll bring to our community. But we value your community, too, so we offer fulfilling work that stays in balance with the rest of life. Because everyone has different needs, desires, and goals, our benefits offer the choices and flexibility that our team members need to live well and succeed. Here are a few highlights of our benefits package, for full-time team members, exclusively:
- Life-friendly schedules
- Family-friendly workplace
- We cover 100% of your premium for our medical HSA plan + the deductible portion of HSA contributions, 80% of your premium for our HMO or PPO plans, and offer competitive dependent coverage. We cover 100% of dental and vision premiums for you and your dependents and offer medical and dependent care FSA options. We also offer life insurance, short- and long-term disability coverage, and legal planning and support insurance.
- Tech, education / training, and wellness allowances
- Safe Harbor 401(k) plan with employer contributions (current match = 4%) and immediate vesting
- Referral bonus: Bring your friends! If someone you refer is hired, you’ll get a bonus of $6–12k!
- Total Pet Plan
- Employee Assistance Program
- Up 12 weeks of FMLA paid at 100%
- PTO is provided to team members as a lump sum allowance, not an accrual. PTO is prorated based on your start date (see table below) on a quarterly basis (with tenure-based increases), 8.75 days of sick leave, 11 federal holidays, their birthday (8 hours), up to 15 days for jury duty, and up to 3 days (24 hours) of bereavement leave per eligible instance.
Compensation
Our Compensation System is designed to reward remarkable work, grow your impact and support the whole “you” over the course of your career.
We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless — regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or negotiation skills — is given equal pay for equal work. Our approach to compensation is intended to ensure our total package serves all of your needs and includes base pay, medical and other benefits, performance rewards, 401k matching, plus a few perks (tech and wellness reimbursement programs)! Our salary ranges are determined based on role, level and location and provide team members salary growth within a salary grade over time. Team members automatically progress within a salary range through annual increases (given to reward service at Fearless) or merit increases (given to reward and individual's demonstrated performance and growth within the position). Fearless team members are also eligible for discretionary bonuses based on company performance.
The salary ranges for this position based on location are listed below. The base pay range is subject to change and may be modified as a part of our annual salary range review.
Salary Range
Work Environment/Location
The selected candidate will be expected to report 5 days per week to the customer's site located in San Antonio, Texas. Candidates will ONLY be considered if they live within a commutable distance radius not to exceed 90 miles from San Antonio. Fearless is exploring hybrid options, however, the selected candidate must also be open to an onsite model (potentially, 5 days, weekly).
Fearless is looking for a Agile Delivery Manager to add to our diverse team of 250+ employees (and counting!).
What you’ll be doing
The Delivery Manager interfaces with clients, leadership, and fellow team members to facilitate overall satisfaction, quality of service, and timely delivery of their project. The Delivery Manager will utilize Agile, Lean, and Project Management best practices to execute complex technical tasks and apply analytical problem-solving to address the engagement's people, process, and technology needs.
Responsibilities and Contributions
Organizational Leadership
- Is accountable for day-to-day activities of their project.
- Drives communication and integrates client stakeholders, team members, and partner resources to establish a collaborative environment.
- Collaborates with Portfolio Directors and Program Managers to ensure portfolio strategies and contract requirements contribute to successful project delivery.
Functional Role
- Leads the project delivery lifecycle through collaboration and the employment of strategy, customer engagement, and process improvement.
- Maintains a strategic resource view covering projecting/forecasting deployment needs and tactical day-to-day activity view.
- Manages client relationships and is responsible for client satisfaction and risk management.
- Prioritizes all deliverables and ensures the quality of work meets agency standards and client objectives/brand guidelines.
- Develops deep-risk subject-matter expertise .
- Monitors known and emerging risks and manages issues, actions, and decisions.
- Reports project risks and performance status as requested to contract stakeholders.
- Ensures compliance with contract documentation, such as statements of work (SOWs), statements of objectives (SOOs), and quality assurance surveillance plans (QASPs).
- Proactively monitors project progress against key milestones and reports status.
- Demonstrates strong client-facing presentation, verbal, and written communication skills.
- Thinks quickly under pressure and motivates and engages the team to produce the best results.
Essential Skills and Experience
Must-Have Skills
- Knowledge and usage of industry-standard Agile and Program/Project Management Methodology, Tools, and Techniques.
- Proficiency with tools such as G-suite, Atlassian (Jira, Confluence), Microsoft Office, and project planning software.
- Ability to understand, represent, and integrate multiple business perspectives.
- Demonstrated program ownership and systems thinking skills.
- Ability to work and influence effectively across groups.
- Organizational agility and ability to deal with ambiguity and adapt to change rapidly.
- Excellent written and verbal communication and facilitation skills.
- Strong relationship-building/networking skills and knowledge to influence key stakeholders.
- Good analytical/logistical skills and a proven problem solver.
- Must be agile, innovative, and persistent.
- Strong leadership and interpersonal skills and the ability to research, analyze and recommend best practices.
- Ability to drive ongoing, dynamic, active stakeholder engagement.
- Ability to manage cross functional team projects, including vendor partners.
- Ability to learn the applicable technical terms that apply to the projects being managed.
Icing-on-the-Cake Skills
- Certified Scrum Master/Product Owner, SAFe, ACP, or equivalent agile certification.
- Project Management Professional.
- Lean training or certification.
- Experience working with Sports Media or entertainment industry.
- Understanding of government contracting and security processes.
- Multi-Party Integration, including multiple workstream management, multiple vendor management, multiple client business groups' involvement, etc.
- High Emotional Intelligence (EQ) and Technical IQ
- Product Management and Business Strategy Experience
Over the years, we’ve honed our interview process to help ensure that every employee we hire is the right fit for us and that we’re the right fit for them. If we think you’re a good fit, we’ll get in touch and start scheduling your interviews! Depending on the role's/project's requirements, the interview process may include some differences. At the minimum
- Introductory Interview: This is where you and your recruiter will build rapport, explore your career and educational background, discuss salary expectations, role requirements, and set expectations for the interview process, specific to the position of interest.
- Technical Interview (Skills Fit): This is where we get into the nitty gritty of the project. During the Technical Interview, you’ll be interviewed by the technical team to dig more into your background and technical capabilities.
- Business Interview: At this point, you’ve made it to the final frontier! The Business Interview is when you’ll meet with Fearless leadership to dot the i’s, cross the t’s, and determine whether or not we’ll be moving forward with the hiring process.
What We Do
We're a full-stack digital services firm in Baltimore, Maryland with a mission to create software with a soul - tools that empower communities and make a difference. Fearless delivers sleek, modern, and user-friendly software designed to push the boundaries of possibility, to create a world where good software powers the things that matter.
Our clients are changemakers who want to use technology to make the world a better place. They know that digital transformation will improve services for all and we're here to help support their passion for better.
Fearless has partnered with the Government to successfully launch multiple projects which include:
-SBA.gov: We run the digital face and all infrastructure that powers SBA.gov.
-SBA HUBZone Modernization: We are the firm that did the modernization of SBA's HUBZone technology.
-Login.gov: Fearless currently is the prime contractor supporting the development of Login.gov the central identity provider into government services.
-Search.gov: A platform that supports nearly 2,000 search boxes on Federal websites, free of charge. It provides both critical searching capabilities to these sites and key information on trends, queries, and results for administrative users.
-Challenge.gov: Furthers the mission of “delivering value and savings in real estate, acquisition, technology, and other mission-support services across government.”
-US Air Force (BESPIN): A center of excellence in digital, mobile, data, and technology. BESPIN collaborates with divisions throughout BES to help them with their own transformations, working with them to build teams, platforms, standards, and digital services.
