THE POSITION IN A NUTSHELL
Sciens Building Solutions is seeking a Deficiency Coordinator for our fire alarm, sprinkler, and security business. The role of the Deficiency Coordinator is to estimate and then generate sales proposals for repair work that has been identified during contracted fire alarm, sprinkler, and life safety system inspections. The coordinator acts as the primary point of contact within the Division for customers with outstanding deficiencies ensure they are quoted and completed.
WHAT YOU’LL BE DOING (and doing well!)
- Generate system repair estimates and proposals in a timely manner upon the completion of inspections.
- Coordinate with customers to facilitate timely repair of deficiences
- Develop relationships with field inspectors and obtain copies of inspection reports for timely evaluation and quoting.
- Gain commitment from the customer over the phone and/or email. Coordinate with the service department on scheduling of repairs.
- Provide customers with recommendations and communicate system integrity issues that require urgent repair.
- Develop positive ongoing relationships with customers and understand the customers buying process.
- Track deficiency quotations by customer and dollar amount.
- Deliver sales to an assigned quota.
- Interface effectively with the service department to ensure timely scheduling of repairs.
- Engage with service managers and other sales representatives as required based on size and scope of repairs.
- Provide written notice to customers who elect not to perform repairs.
- Be a customer advocate and ensure all customer expectations are exceeded.
WHAT WE LIKE ABOUT YOU!
- Bachelor’s degree preferred. Candidates with a combination of education and experience will be considered.
- Fire Alarm, Sprinkler or Security industry knowledge a plus.
- Over the counter sales or customer service experience.
- Comfortable with proactively reaching out to customers and solving problems.
- Strong computer skills
- Organized and processed oriented.
- Effective communication skills and ability to present before broad audiences.
- Strong negotiation skills and competitive spirit.
WHAT WE’RE BRINGING TO THE TABLE
- Competitive salary based on qualifications.
- Commission Incentive Plan
- Paid time off plan and holidays.
- 401(k) matching.
- Short term and long-term disability.
- Medical, dental, and vision plans with options.
- Life insurance.
- Company cell phone and laptop.
- Professional career development opportunities.
- Tuition reimbursement.
$25-$35 per hour, final offer based on experience
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- Fire alarm, sprinkler, or security industry knowledge
- Over-the-counter sales or customer service experience
- Strong computer skills
- Organized and process-oriented work style
- Effective communication skills and ability to present before broad audiences
- Strong negotiation skills
- Ability to proactively reach out to customers and solve problems
Sciens Building Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sciens Building Solutions and has not been reviewed or approved by Sciens Building Solutions.
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Healthcare Strength — Offerings include comprehensive medical, dental, and vision plans with multiple coverage options. Feedback suggests these health benefits are a strong component of the overall package.
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Retirement Support — A 401(k) plan with company matching is part of the standard benefits. This structure is positioned to support longer-term financial security for employees.
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Leave & Time Off Breadth — Paid Time Off and paid company holidays are provided to support work-life balance. Feedback suggests time-off provisions are a consistently noted element of the package.
Sciens Building Solutions Insights
What We Do
Sciens Building Solutions is a leading full-service commercial fire and life safety company focused on the fire detection and security services sector. They protect people and property through sophisticated life safety, security, communication, and electrical systems, specializing in the design, installation, and maintenance of these critical building solutions.
