Dedicated Operations Supervisor - FLEX (Travel)

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office
58K-62K Annually
Junior
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Supervises dedicated transportation account operations across the Northeast and Southeast. Coordinates customer shipments, manages driver concerns, submits payroll, oversees billing, supports equipment maintenance, and implements safety programs. The role ensures customer service, driver performance, safety, contract compliance, profitability, and operational goals while traveling up to 60% of the time.
Summary Generated by Built In
Position Summary:  
This position is for EPES Transport, LLC., a division of Penske Logistics, based in Greensboro, North Carolina.  The primary purpose of the Dedicated Operations Supervisor - FLEX role is manage the day-to-day operation of assigned Dedicated Account(s), ensuring that Safety, Customer, and Driver Goals are met or exceeded. Driving profitability through contract compliance, expense mitigation, and business growth.      

Pay Range: $58,000 - $62,000 depending on experience 
 

Travel Requirement: This position supports operations across the Northeast and Southeast regions and requires the ability to travel up to 60% of the time. Work hours may vary based on travel schedules and business needs.

Responsibilities:   
• Coordinate and schedule customer shipments to align with service requirements, acting as the primary point of contact for day-to-day customer needs.
• Ensure accurate and timely submission of payroll in compliance with company standards.
• Manage billing processes, ensuring accuracy and timeliness; collaborate with customers to resolve any discrepancies.
• Engage with drivers to address daily operational concerns, escalating issues as necessary to maintain service quality.
• Partner with PTL to ensure all equipment receives timely preventative maintenance and necessary repairs.
• Implement and oversee company safety programs, including Smart Drive, High Risk Driver Reporting, and driver coaching initiatives.
• Other projects and tasks as assigned.  
Qualifications
Qualifications: 
• 1-2 years Transportation Operation Experience required, in a fast-paced environment. Operational Experience may be waived if applicable internal experience (ex: Admin).  
• HS Diploma / GED required
• Intermediate computer skills 
• Regular, predictable, full attendance is an essential function of the job 
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
 
Physical Requirements: 
• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines 
• While performing the duties of this job, the associate may be required to stand, walk, and sit.  The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.  The associate must be able to occasionally lift and/or move up to 25lbs/12kg 
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus  
 
Penske is an Equal Opportunity Employer. 
About Us
Epes Transport
Epes Transport, a Penske Logistics company, delivers dependable truckload transportation services with a strong presence in the Southeast, Mid-Atlantic, Northeast, and Midwest. We offer: Dedicated Truckload Capacity, Drayage Services, Shuttle Operations, General Truckload Services, and Yard Switching Operations. With terminals in NC, VA, GA, TN, and TX, and 24/7 satellite shipment tracking, we provide reliable coverage and visibility across major U.S. markets. visit epestransport.com to learn more.

Skills Required

  • 1-2 years of transportation operations experience in a fast-paced environment
  • High school diploma or GED
  • Intermediate computer skills
  • Regular, predictable, full attendance
  • Willingness to travel as necessary and work the required schedule
  • Ability to work at the specified location
  • Completion of the Penske employment application
  • Successful background investigation, including employment, education, and criminal history checks
  • Successful drug screening
  • Ability to occasionally lift or move up to 25 pounds

Penske Logistics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penske Logistics and has not been reviewed or approved by Penske Logistics.

  • Retirement Support — Retirement options include a 401(k) and, in some driver roles, a 100% company‑funded pension that provides strong long‑term value. These retirement features are described as rare and valuable within certain assignments.
  • Leave & Time Off Breadth — Paid vacation, holidays, and sick leave are part of the standard package, with some roles offering PTO starting on day one. Time‑off provisions are consistently presented alongside core benefits.
  • Healthcare Strength — Medical, dental, vision, and hearing coverage are complemented by telemedicine, mental‑health support, and disability options. FSAs/HSAs and wellness resources contribute to broad healthcare coverage.

Penske Logistics Insights

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The Company
HQ: Dearborn, MI
8,695 Employees
Year Founded: 1969

What We Do

Penske Logistics is a Penske Transportation Solutions company. We provide supply chain management and logistics solutions to leading brands around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing, freight management, and dry-van truckload services. Penske offers customized supply chain and logistics solutions including: Dedicated Contract Carriage; Distribution Center Management; Freight Management; Freight Brokerage; Transportation Management Solutions (TMS); Lead Logistics Provider (LLP), Control Tower and 4PL Solutions. We serve a variety of industries including: automotive; food, beverage, grocery, wine and spirits; cold chain; convenience and drug stores; quick service restaurants (QSRs); retail; big box retailers; building and construction products; CPG; healthcare; industrial manufacturing; consumer appliances and consumer electronics; and many others.

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