Decision Scientist, Disputes & Risk Partnerships - Afterpay

| San Francisco, CA +80 more | Remote | Hybrid
Sorry, this job was removed at 7:42 p.m. (CST) on Tuesday, December 12, 2023
Find out who's hiring in San Francisco, CA.
See all Data + Analytics jobs in San Francisco, CA
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy
Check out our locations, benefits, and more at cash.app/careers.
Job Description
*Looking for candidates located in PST, MST, and/or CST Time Zones
As a Decision Scientist within the Afterpay Disputes and Risk Partnerships team, you will have a consumer-centric focus, being responsible for key KPIs related to merchants' impact on consumer loss performance, while also driving strategic initiatives for data-driven dispute resolution and risk management. You will closely collaborate with stakeholders to comprehend business requirements and align data science initiatives with organizational goals.
You will:

  • Leverage data-driven insights to assess and optimize business performance, while proactively identifying opportunities to enhance the performance of the merchant portfolio
  • Collaborate with key stakeholders, including product, risk policy, legal, and operations, across regional and global domains to align on impacts and gain consensus
  • Provide senior-level support to targeted business activities, with a strong focus on driving substantial business growth through opportunities for product and process improvement
  • Develop comprehensive analyses and reports that enable stakeholders to make informed decisions, while continuously enhancing frameworks to measure the impact of dispute system rollout, including prioritizing customer-centric risk experiences and streamlining operational workflows for increased efficiencies


Qualifications
You Have:

  • A minimum of 4 years risk management experience in one or more of these areas: credit and/or fraud risk mitigation for online or in-store payments, disputes, payments compliance, underwriting
  • Technical skills must include SQL, Python, Tableau/Looker, and cloud environments
  • Possess strong communication skills to engage and collaborate effectively with business and technical teams, ensuring clear and concise communication throughout the partnership
  • Exhibit autonomy, agility in navigating ambiguity, and ability to adapt, problem-solve, and make sound decisions to effectively overcome challenges and obstacles
  • Exemplify a customer-focused approach, prioritizing the needs and satisfaction of customers by delivering tailored solutions and exceptional experiences
  • BS/BA or higher degree in finance, economics, mathematics, engineering or related field


Additional Information
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits
  • Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources


These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
US and Canada EEOC Statement
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • TensorFlowFrameworks
    • MySQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • NotionManagement
    • HootsuiteCMS
    • DocuSignCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen

An Insider's view of Cash App

How would you describe the company’s work-life balance?

I’ve always believed that the future of work is remote, and I think that being distributed is something that all organizations will embrace moving forward. I treasure that flexibility. My mornings are dedicated to family - my wife and 6 month old baby – and afternoons and evenings are for working. This works really well for me.

Laurence

Bitcoin Operations Lead

How does the company support your career growth?

For most people, growth and development happens at a really gradual pace. Here it happens really fast! Six months is a long time for us. Our growth has really helped people realize a lot of their career goals that they didn’t think they were going to be able to achieve anywhere else or, at least, not in the next 10 years. It's so empowering to see!

April

Site Lead

What makes someone successful on your team?

Most of the people that I see interested in Cash App are attracted to the growth mindset we have. We’re looking for people who are willing to make mistakes, learn, and teach other people.

Alec

Android Developer

What are Cash App Perks + Benefits

Cash App Benefits Overview

While we each find passion in what we do, we know that there are life priorities outside of work that will always take precedent. To help you achieve your goals and find balance in your life, we offer a number of benefits to keep you healthy and well in all aspects of your life. From ergonomics to mental health benefits, financial planning resources to fitness reimbursements, we make sure you and your family have what you need to take care of your whole selves.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services
Apprenticeship programs

More Jobs at Cash App

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Cash AppFind similar jobs like this