We are looking for a detail-oriented Payment Collector with solid experience working with the US market. It is a fully remote position, with overlapping 9am - 6pm EST New York time zone. You will need high-speed internet and a reliable home office setup.
What skills you need:
Proven experience as a Payment Collector, Accounts Receivable Clerk, Specialist.
Ability to communicate with clients in English.
Strong ability to collect outstanding payments and secure overdue receivables.
Proven negotiation and follow-up skills to ensure timely payment recovery.
Knowledge of accounting principles and financial reporting.
Knowledge of CRM systems like HouseCall Pro, Jobber, QuickBooks, Monday is a huge plus
What you will do:
Communicate with clients via phone and email regarding outstanding payments or discrepancies.
Generate and issue accurate invoices to customers in a timely manner.
Monitor accounts to identify overdue payments and follow up with clients.
Record and reconcile incoming payments (checks, credit cards, bank transfers).
Maintain customer records and update payment details in the accounting system.
How to measure success for this role:
% of overdue payments successfully collected within the target time frame.
Average time to resolve billing discrepancies or client disputes.
Accuracy and timeliness of data entered into the CRM or accounting system (HouseCall Pro, Jobber, QuickBooks, etc.).
What we offer:
2000 USD a month
Remote work
Open feedback culture and transparent communication
Budget and support with implementation, systematization, or any other resources needed for the job
Minimal bureaucracy and streamlined processes
What the candidate process looks like:
Interview with a recruiting team
Interview with hiring manager
Offer
Skills Required
- Proven experience as a payment collector, accounts receivable clerk, or accounts receivable specialist
- Ability to communicate with clients in English
- Ability to collect outstanding payments and secure overdue receivables
- Negotiation and follow-up skills for timely payment recovery
- Knowledge of accounting principles and financial reporting
- High-speed internet and a reliable home office setup
- Experience with HouseCall Pro, Jobber, QuickBooks, or Monday
What We Do
Mr. Glazier is a leading provider of professional glass, window, and door solutions, serving both residential and commercial projects across NY, NJ, and Miami. We pride ourselves on delivering quality installation and custom glass work that meets the unique needs of our clients. Our team of skilled professionals brings extensive glass and glazing experience, delivering exceptional service and craftsmanship on every project, completed to the highest standards.
