Do you like to talk with people and would like to help them get their dream ride! We have a great opportunity on our internet sales team for someone with a positive attitude and determination for success. And if you are currently in a dealership BDC we’d love to hear from you. We have a fantastic 5 day work week and never any Sundays! Please read further to find out more about being part of our team.
Top candidates will be professional and personable individuals, with a passion for great customer service, and team work. You will be responsible for incoming requests made via telephone, or online, searching for potential sales leads, booking appointments for the showroom, service appointments, and acting as a first point of contact for customers. And no experience is OK, we will give you all the training, coaching, and tools you need to be successful.
Life at Duke: our focus is to provide a great place to work for our team where everyone can call Duke home and have a positive career. What makes us different: it truly is our team and the great work environment. Being part of Duke you can expect to be treated with respect, support, and appreciation. Sure, we can write all we want that we are better than others, but we'd like to meet you and find out more about a great career at Duke! And you can read our Google reviews!
Here is more about our position, life at Duke, and who we are looking for.
BDC Representative Responsibilities:
- Answering incoming phone calls and online inquiries.
- Logging customer details and comments into our CRM system.
- Scheduling appointments and following up with customers.
- Maintaining through and up to date knowledge of our software to help you.
- Adhering to all company policies and procedures.
- Maintaining contact with customers to ensure they are happy with our service.
- Ensuring potential customers are aware of any promotions.
- Assisting with various tasks at the dealership.
BDC Representative Requirements:
- No Experience is OK - we will train, coach, and mentor you!
- Good written, verbal and phone communication skills.
- Highly organized with an ability to learn quickly.
- Proficient with Microsoft Office software and the internet.
- Professional and personable demeanor - have a positive attitude daily!
What We Offer
- A great team to work with - read our sales reviews
- Medical, Dental, Vision - we will help bridge the gap between jobs as well!
- 5 day work week and NO Sundays
- We close M-F at 6:30pm and Saturday at 4pm!
- 401K Plan
- Paid time off carry over, don't start over!
- Growth opportunities to learn lots of skills
- Family atmosphere where you are not a number, you are a valuable part of our team
- Employee vehicle purchase plans
- Family owned and operated - they are here working with you daily
- Long term job security - 58+ year business
- Health and wellness
- Discounts on products and services
Skills Required
- No prior experience required; training, coaching, and mentoring provided
- Good written, verbal, and phone communication skills
- Highly organized with ability to learn quickly
- Proficient with Microsoft Office and internet use
- Professional and personable demeanor with a positive attitude
- Familiarity or willingness to use dealership CRM/software
What We Do
Duke Automotive Corporation, operating as Duke Chevrolet GMC, is a family-owned automobile dealership located in Suffolk, Virginia, established in 1969. The company specializes in retailing new and used Chevrolet and GMC vehicles and provides a comprehensive suite of automotive services, including professional financing, genuine parts sales, and expert vehicle repair and maintenance for drivers in the surrounding regional area.
