DISTRIBUTION CENTER OPERATIONS MANAGER
Are you the kind of operations leader who sees more than a busy warehouse; someone who sees opportunities to strengthen teams, improve performance, and make every shipment count?
At Emser Tile, we’re seeking a Distribution Center Operations Manager who can turn daily execution into exceptional customer service. You’ll lead the people, processes, and priorities that keep products moving safely, accurately, and on time, while building a team that takes pride in getting better every day.
Your Opportunity to Make an Impact
This is a hands-on leadership opportunity to shape how a distribution center performs, collaborates, and grows. You will:
· Lead the flow: Guide receiving, storage, picking, shipping, and distribution to deliver reliable service and accurate orders.
· Build a stronger team: Coach supervisors and warehouse associates, reinforce accountability, and expand skills through training and cross-training.
· Turn data into progress: Use delivery, inventory, labor, and productivity measures to spot gaps and drive measurable improvements.
· Make safety personal: Champion safe work practices, housekeeping standards, and timely corrective action.
· Improve how work gets done: Refine operating procedures, reduce waste, coordinate equipment readiness, and minimize downtime.
· Connect operations to customers: Partner with branch leaders and corporate teams to resolve issues and improve service.
What Success Looks Like
Orders move accurately and on schedule. Inventory is dependable. Teams work safely and productively. Staffing and overtime are managed thoughtfully. Equipment stays ready. Improvements are sustained, not just announced.
You Could Be a Great Fit If You…
· Bring five or more years of recent operations management experience.
· Know how to lead people through process improvements, change, training, and development.
· Are comfortable using performance metrics, numerical analysis, and financial information to make practical decisions.
· Can develop clear operating procedures and communicate effectively across teams.
· Are proficient with Excel, Outlook, and Word, and bring strong problem-solving skills.
· Enjoy being present in an active warehouse environment and leading by example.
Why Emser Tile?
Since 1968, Emser Tile has helped retailers, contractors, builders, architects, and designers bring spaces to life through tile and natural stone. Behind every customer experience is an operations team that makes delivery possible. Here, your leadership directly contributes to service, reliability, and business performance.
Our tradition of excellence starts with our people. We value teamwork, professional development, and the opportunity to make a meaningful contribution.
Rewards and Benefits
Emser offers a benefits program that includes medical, prescription, dental, and vision coverage; a 401(k) plan; paid vacation and holidays; paid volunteer time; life insurance; and additional voluntary coverage options. Compensation details for this position will be provided once confirmed.
Ready to Lead What’s Next?
If you’re ready to develop people, improve operations, and help deliver an exceptional customer experience, we’d love to hear from you. Bring your leadership. Build your team. Make your impact at Emser Tile.
Apply today!
Work Environment & Equal Opportunity
This role works in office and active warehouse settings, with occasional outdoor exposure. It may involve walking, standing, bending, climbing or balancing, and occasionally lifting or moving up to 50 pounds. Reasonable accommodations may be made for qualified individuals. Emser Tile is an Equal Opportunity Employer committed to a workplace free from unlawful discrimination, harassment, and retaliation.
Qualifications
Emser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Emser makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Emser wants to have the best available people in every job. Therefore, Emser does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.
Skills Required
- Minimum 5 years of recent experience in an Operations Manager role
- Process improvement or change management experience
- Experience in training and development
- Experience developing operational procedures and programs
- Detail orientation and ability to review and assess details quickly
- Numbers-oriented with profit and loss statement management experience
- Well-developed cognitive skills
- Solution-oriented and able to determine solutions for multiple levels of the business
- Strong written and verbal communication skills
- Proficiency in Microsoft Excel, Outlook, and Word
Emser Tile Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Emser Tile and has not been reviewed or approved by Emser Tile.
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Pay Growth & Progression — Feedback suggests certain corporate and sales roles view base pay as competitive, with performance-driven compensation occasionally enhancing overall earnings. Opportunities for overtime are considered a meaningful way for some hourly employees to increase take-home pay.
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Flexible Benefits — Observations point to extras such as tuition reimbursement, employee discounts, and referral incentives that add perceived value beyond core benefits. Paid holidays and predictable hours are sometimes highlighted as complementing total compensation.
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Fair & Transparent Compensation — Some roles, particularly in sales and select corporate functions, are considered to offer decent or better-than-average compensation. Aggregate platform data occasionally places overall compensation positively relative to peers.
Emser Tile Insights
What We Do
Emser Tile is a leading designer, marketer, and producer of tile and natural stone products, established in 1968 and headquartered in Los Angeles. They offer a wide range of ceramic, porcelain, glass, and natural stone products for residential and commercial applications, known for their commitment to quality, innovative design, and sustainability. The company operates extensive distribution centers to serve customers across the United States.
