Runbook SME is responsible for collecting, creating, testing, and governing complex task activities such as DR activities (activation, dry test, Drill, etc...), application migration activities, DC modernization, etc…, into a single document (runbook) that contains all the environment details, and contacts’ information, alongside the required activities to achieve such a complex task.
This role is achieved through four stages:
- Data collection and interviews
- Runbook creation
- Runbook testing
- Governance
Requirements
- Understanding of Cloud technologies and migration methodologies
- Good knowledge of known virtualization platforms preferably vSphere, HyperV, and other platforms will be also considered.
- Good knowledge of known containerization platforms preferably OCP and other platforms will be also considered.
- Good Knowledge of enterprise IT architecture, for example, Storage and/or backup configuration and replication options, Different OS deployment and management techniques, and Network components and their configuration.
- Strong communication and collaboration skills
- Logical and design thinking
- Problem Solving skills
- Data modeling and Data visualization
- IT service management knowledge
- Should have experience in Data Center Migration Discovery Phase, Data Center Migration Planning Phase, Data Center Migration Execution
- Experience with automated discovery tools e.g. Device 42, vRNI, etc.
- Excellent skills in using advanced features of Microsoft Excel (Data Modeling and Analysis)
- Experience in conducting workshops, and preparing migration strategies, migration plans, runbooks, and status reports.
- Good understanding of Cloud/infrastructure components and migration methodology. Good documentation skills.
- Strong stakeholder management skills – and negotiation skills.
Certification and Education
- Bachelor’s degree in computer science/information systems or equivalent.
Preferred Data Engineering certificate(s)
- CCNA, network essentials, CompTIA Network+ or equivalent
- ITIL V3 and/or V4 Foundation
- Certified by one of the major cloud providers.
Desirable skills and experience
- Experience in delivering engagements under PRINCE2, PMP, or TOGAF frameworks.
- Understanding of ITSM framework(s).
- Experience in presenting at a user group, trade show, or similar is highly desirable.
Skills Required
- Bachelor’s degree in computer science, information systems, or equivalent
- Understanding of cloud technologies and migration methodologies
- Knowledge of virtualization platforms, preferably vSphere and Hyper-V
- Knowledge of containerization platforms, preferably OCP
- Knowledge of enterprise IT architecture, storage, backup, replication, operating systems, and networking
- Experience in data center migration discovery, planning, and execution
- Experience with automated discovery tools such as Device42 and vRNI
- Advanced Microsoft Excel skills, including data modeling and analysis
- Experience conducting workshops and preparing migration strategies, plans, runbooks, and status reports
- IT service management knowledge
- Strong communication, collaboration, problem-solving, stakeholder management, and negotiation skills
- CCNA, Network Essentials, CompTIA Network+, ITIL Foundation, or equivalent certification
- Certification from a major cloud provider
- Experience with PRINCE2, PMP, or TOGAF frameworks
- Experience presenting at a user group, trade show, or similar event
What We Do
DeepSource stands as a trusted partner for businesses seeking cutting-edge AI services in computer vision, natural language processing, and predictive analytics. With a particular focus on Arabic NLP and ChatGPT bot development, DeepSource is dedicated to empowering companies with groundbreaking solutions that streamline operations, optimize workflows, and enhance user experiences. Our commitment to excellence is evident in our approach to addressing a wide range of AI needs, from hiring top talent and managing end-to-end AI projects to providing tailored consulting and comprehensive training programs. DeepSource's team of experts is equipped with extensive knowledge and experience in various AI technologies, which enables them to develop and deploy advanced solutions across multiple industries. Our adaptive strategies and innovative methodologies allow businesses to stay competitive in today's rapidly evolving digital landscape
