Technology Business Analyst at Delaware North (Buffalo, NY)

| Buffalo, NY
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The Opportunity

Delaware North is searching for a Technical Business Analyst to join our Information Technology (IT) team. In the role of Technical Business Analyst, you will act as an intermediary between technology project teams and business partners to collect, clarify, and translate business requirements into documentation and conceptual design (using appropriate tools and models) from which applications and solutions are developed. The Technical Business Analyst functions as the stakeholders' advocate by providing objective evidence that system and application requirements are met.

We are open to hybrid as well as remote.

At Delaware North, we care about our associates. We are committed to invest in our people's personal and professional journeys, without you, there is no us. These are just some of the benefits we offer: health, dental, and vision insurance, 401(k) with company match, performance bonuses, paid vacation days and holidays, and generous friends-and-family discounts at many of our hotels and resorts. Click here to learn more .

  • Provide project-level analysis, producing required project analysis documentation (business requirements, scope matrix, agile stories, and use cases).
  • Serve as a liaison between business and technology to assist or gather business requirements needed for system modifications, enhancement, and implementations.
  • Gather business requirements, document functional requirements, use cases, user interface, application interface.
  • Deliver functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping.
  • Creating and maintaining business process flow diagrams.
  • Schedule and facilitate Joint Application Development (JAD) sessions.
  • Translate high-level requirements into user stories and detailed requirements.
  • Coordinate QA and user acceptance testing (UAT).
  • Bachelor's degree or equivalent experience in accounting, business, computer science, and/or related experience.
  • Agile methodologies and principles; SAFe Certification, a plus.
  • Strong interpersonal skills, including facilitation, collaboration, and negotiation.
  • Excellent verbal, written, and interpersonal skills with all levels of employees.
  • Strong teamwork, organization, and problem resolution skills.
  • Self-starter with a proven ability to deliver results with minimal assistance is a must.
  • Proven experience writing user stories.
  • Advanced skills in ServiceNow, Jira, and Confluence.
  • Travel:20%
  • Sporting venue experience highly desired



Who We Are

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
More Information on Delaware North
Delaware North operates in the Food industry. The company is located in Buffalo, NY, Milwaukee, WI and St Paul, MN. Delaware North was founded in 1915. It has 10001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 39 open jobs at Delaware North, click here.
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