Company: FedEx Services
Job Title: Technical Analyst
Job Requisition Number: RC504836
Category: Information Technology
Pay Type: Exempt
Locations:
Memphis, Tennessee 38125
United States
Remote
United States
Colorado Residents Only - Compensation: Monthly Salary $4788.17 - $7216.69
The estimate displayed represents the typical salary range or starting rate of candidates hired in Colorado. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. This information is provided to applicants in accordance to the Colorado Equal Pay for Equal Work Act.
Job Summary:
Under general supervision, develop high level design and detailed design deliverables to meet business requirements/specifications. Code and unit test. Develop or contribute to deliverables for additional levels of testing and support test execution including system level and integration tests. Resolve production problems of low to medium complexity.
Job Specific Information:
This position is for Technical Analyst, a key leader in the FedEx Cloud Dojo. This team's mission is be a positive catalyst for IT cultural and technological transformation across FedEx. This role will assist with leading several key FedEx initiatives including cloud governance, cloud cost management, private/public cloud, and focus on automation.
Essential Duties/Responsibilities:

• Lead public cloud cost management tools & processes for FedEx cloud providers
• Facilitate internal customers to appropriate cloud platform & tooling
• Technical project management
• Co-lead Cloud Governance across the Enterprise
• Ensure all internal customer requests are properly addressed in timely manner
• Metrics focused methodology to direct business decisions
• Represent the voice of the customer to elicit, understand, analyze, document, refine and communicate business needs
• Assist in managing requirements and prioritization through: business value, product strategy, and team capacity
• Build and leverage solid working relationships with business and product stakeholders
• Ability to decompose complex business problems
• Resolves conflicts and remove obstacles that occur

Skills/Knowledge/Experience Considered a Plus:

• Excellent servant leadership
• Strong written and oral communication skills
• Experience in a Technical Analyst, Business Product Analyst, or Technical Product Owner role
• Familiarity with software development
• Excellent knowledge of Scrum techniques and artifacts
• Good knowledge of Agile frameworks
• Excellent problem solving, conflict-resolution and troubleshooting abilities
• Outstanding organizational skills
• Excellent time management skills

Minimum Qualifications:
Bachelor's Degree in computer science, engineering, or information systems and/or equivalent formal training or work experience. Two (2) years equivalent work experience in information technology or engineering environment.
Domicile: This position can be domiciled anywhere in the United States.
Remote Work: The ability to work remotely within the United States may be available based on business need.
Relocation: Relocation assistance may be available based on business need.
Application Instructions/Deadline:
Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by close of business (5:00pm CST) on the date below. If the date below is blank, there is no specified closing date for this requisition.
Monday, April 25, 2022
Employee Benefits: Medical, dental, and vision insurance; paid Life and AD&D insurance; tuition reimbursement; paid sick leave; paid parental leave, paid vacation, and additional paid time off; geographic pay ranges; 401K with Company match and incentive bonus potential; sales incentive compensation for selling roles.
FedEx. Where now meets next.
Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field.
FedEx inspires its more than 570,000 team members to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.
FedEx has been recognized on many different lists both for business success and for being a great employer:

• Fortune "World's Most Admired Companies" - 2021
• Forbes "Best Employers for Diversity" - 2021
• LinkedIn "Top 100 Companies" - 2021
• TIME "100 Most Influential Companies" - 2021
• World HRD Congress "Best Gender Equality Workplace" - 2021
• InsiderPro ComputerWorld "Best Places to Work for IT" - 2021

Application Instructions/Deadline:
Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by close of business (5:00pm CST) on the date below. If the date below is blank, there is no specified closing date for this requisition.
FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.
FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact [email protected].