Team Lead Manager - Risk Strategy Analytics at Uber

| San Francisco
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Risk Data Science and Analytics teams provide insights and develop machine learning models and strategies to combat payment fraud and marketplace abuse, improve account security and integrity, and minimize credit risk for financial products.

About the Role

We're looking for a Manager, Risk Strategy Analytics to join our Risk Strategy Analytics team to apply a data-driven approach to identify, understand, and scope emerging fraud trends on Uber platform. In this role you'll lead a group of Risk strategy analysts and work closely with a cross-functional team consisting of engineers, product managers, operations, and other data scientists and analysts. This role will be responsible for key performance metrics such as fraud losses, false positives, and operational efficiency. You will require a mix of business and technical acumen and also cross-functional skills to communicate with various internal and external stakeholders.

What You'll Do

  • Lead teams to achieve key results (OKRs) and deliver impactful and meaningful strategies to mitigate/stop fraudulent activities
  • Use data and models to support the development of risk mitigation strategies and interventions while preserving and improving the user experience
  • Participate in project definition and idea generation, work on collaborative projects with partners across the globe such as product, engineering, comm ops and data science with a focus on the Risk/Fraud mitigation
  • Evolve our risk metrics, shape and influence our data models and instrumentation to generate insights and develop new data products and models
  • Communicate efficiently and present findings to the leadership team to strengthen business decisions.
  • Stay highly engaged and always hustle as Uber Risk is a very fast-paced environment

Basic Qualifications

  • 5+ years in a data-focused role such as product analytics, business analytics, business operations, or data science
  • Bachelor's degree in Mathematics, Statistics, Computer Science, Engineering, Economics or other quantitative fields
  • Experience in either managing teams or leading large cross functional projects
  • Highly proficient in data analysis and visualization tools, such as SQL, Python, R, Tableau
  • Proficient at defining, utilizing and communicating performance metrics.
  • proven track record of applying analytical/statistical methods to solve real-world problems using big data
  • Creative problem solving, critical thinking skills, and get things done attitude
  • Hands-on, data-driven, and attentive to detail

Preferred Qualifications

  • Advanced degree in Mathematics, Statistics, Computer Science, Economics or other quantitative fields
  • 3+ years in Risk/Fraud/Payments
  • 1+ years leading teams
  • Expertise in statistics and experimental design
  • Demonstrated ability to be an effective leader, producing high-quality work and crafting meaningful relationships
  • Team player -- this is a highly collaborative function that will work with a range of senior leaders
  • Outstanding communication and people skills -- numbers are key but one should be able to explain the implications to an executive audience
  • Passion for Uber!

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

We encourage employees to “drive your growth” by learning through opportunities on the job. Formal training can’t often give you the scope to build, apply, and practice new skills in the way that learning by doing does. We believe that you can learn whatever you don’t know in an environment that fosters mentorship and feedback.

Becky Karsh

Head of People Development

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Diversity Program
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