Say hello to possibilities.

It’s not everyday that you consider starting a new career challenge. 

We’re RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. 

We’re a $1.6 billion company that’s growing at 30+% annually and we’re expanding our Data Engineering & Data Analytics Team to make sure we stay ahead of the competition.

The Senior Director, Operations and Strategy – D&A org will support the VP of Data Engineering and her team and will be responsible for driving and supporting a range of key activities such as:

• Serving as Chief of Staff to the VP and designing/managing leadership meetings, offsites and communications

• Leading a multi-location, global team of professionals 

• Developing and operating a technical program management system and keeping key constituents updated on the status of key projects

• Creating a messaging and storytelling framework for the D&A organization.

• Developing and drafting high-profile presentations and talking points for both internal and external audiences. 

• Facilitating communication and information, sharing the vision, mission, objectives, and key initiatives, and monthly progress reporting to the D&A organization and externally

• Researching and analyzing key Data, Analytics and AI market trends and tools to help the leaders make tools, system, and process decisions.

• Defining and executing on the strategy and agendas for key leadership meetings.

• Creating employee onboarding programs and other programs to promote employee empowerment. 

• Working on projects that promote a strong, fun culture.

• Analyzing processes and identifying opportunities to increase efficiency by automating, minimizing and offloading low value activities

• Managing the annual planning process

• Demonstrating a high level of responsiveness to senior executives and key constituents in the business including the ability to operate in a fast paced, demanding environment

Key Attributes:

Flexibility, creativity, efficiency, resourcefulness, and a positive attitude are highly valued on the team, as well as the ability to collaborate with individuals at all levels. A strong candidate has a ‘can-do,’ results-oriented approach to business, and a bias for action with the ability to identify and overcome obstacles. He/she thrives in a fast-paced environment and is:

• A gifted visual storyteller and can weave a narrative that is concise, compelling, and tailored to specific audiences based on complex and varied inputs. Must be an expert PowerPoint user.

• Intellectually curious and passionate about learning new things, researching trends, and understanding the competitive environment.

• A strong writer and verbal communicator with superior analytical skills, research capabilities, and attention to detail.

• Adaptable with a “growth mindset” who works well in and iterative environment and both seeks and welcomes feedback to improve deliverables.

• Energized by the opportunity to work on varied projects and programs throughout the year, with a reputation for being a strong “utility player” who can support and advance a range of key initiatives.

Qualifications:

• 10+ years of equivalent experience in business operations, ideally with a deep functional knowledge of data, analytics, and tooling

• Experience in management consulting, investment banking/private equity/venture capital, corporate strategy, or equivalent experience in a technology/SaaS company.

• Excellent writing skills with the ability to draft and package content on rapid deadlines

• Ability to manage a portfolio of large programs and a high volume of small to medium sized initiatives

• Passionate and experienced in identifying business improvement opportunities and driving organizational change

• Ability to communicate effectively with internal and external customers of all levels

• Experience working with offshore resources is highly desirable

• Bachelor’s degree required. An MBA and/or post-graduate education is preferred

What we offer: 

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits

• 401K match and ESPP

• Flexible PTO

• Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace

• Paid parental leave and new parent gift boxes

• Pet insurance

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Rocket Lawyer services that provide legal advice, document creation and estate planning

• Employee bonus referral program

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.