Sr Business Systems Analyst

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Overview
H-E-B is one of the largest, independently owned food retailers in the nation operating over 420+ stores throughout Texas and Mexico, with annual sales generating over $34 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 145,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.
Responsibilities
H-E-B is a 115-year-old grocery retailer, but we're a leading innovator in technology. Recently, we've been investing in our customers' digital experience, using the best available technologies to deliver modern engagement, reliability, and scalability to meet their needs.
As a Senior Business Systems Analyst, you'll collaborate with product management and engineering teams, bridging the gap between business and technology throughout the product lifecycle to support development that ensures a compelling digital experience for our retail Customers, or help arm H-E-B Partners company-wide with world-class business applications to thrive in their jobs. You'll also mentor others.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... willingness to mentor?
HEAD FOR BUSINESS... expertise to serve as a domain subject matter expert?
PASSION FOR RESULTS... self-motivated?
We are looking for:
- a related degree or comparable formal training, certification, or work experience
- 5+ years of experience
- advanced Excel, SQL and analytical skills
What is the work?
Analytics / Reporting & Documentation / Testing:
- Identifies / documents functional and non-functional requirements
- Ensures Product Management and business stakeholders understanding impacts of requests on the project, associated applications, and other business units
- Influences / manages scope change
- Refines requirements (user stories) so they are readily consumable by software Engineers
- Owns end-to-end quality strategy for group of closely aligned product(s)
- Develops test cases designed to validate functional and non-functional system requirements
- Executes / facilitates execution of test scripts based on test cases
- Works in testing tools or frameworks to create automated testing suites for one or more systems
- Uses data to drive decisions
- Applies a high-level understanding of each product's system architecture and the technologies used to move / modify data in them (e.g., queues / messaging services, webservices, APIs, databases)
- Assists Engineers in debugging / troubleshooting issues involving data or the accuracy of data, in day-to-day work and production support scenarios
- Researches external systems as needed to reverse engineer or understand their function through data extraction and validation
- Contributes to refinement of SDLC-related tools, standards, and training
- Influences business process improvements / product roadmap
- Serves as domain subject matter expert
- Mentors others
What is your background?
- A related degree or comparable formal training, certification, or work experience
- 5+ years of experience
- Experience successfully working in a fast-paced, change-oriented environment
- Experience supporting retail, supply chain, ecommerce, or digital marketing operations a plus
Do you have what it takes to be a fit as a Business Systems Analyst at H-E-B?
- Comprehensive knowledge of Agile / Scrum and project management tools
- Working knowledge of SQL, and how to build queries independently
- Knowledge of databases and data stores, and how to access data
- Advanced Excel and analytical skills
- Advanced verbal / written communication and presentation skills
- Strong interpersonal and negotiation skills
- Strong decision-making skills
- Ability to leverage data to tell a meaningful story
- Ability to break down complex problems into components and reassemble them to improve efficiency and effectiveness
- Ability to validate data and understand how it flows end-to-end for a product or group of closely aligned product(s)
- Motivated to independently achieve results
Can you...
- Work collaboratively in a fast-paced, deadline-driven environment
- Work extended hours
11-2020

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