Description & Requirements

At Jack Henry & Associates, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

Senior Technical Business Analyst will be joining our Synergy R&D Team that is known for the development of the Synergy Product suite which and an enterprise content solution utilized by over 1400 organizations with both on on-prem and cloud deployments. In this role, you will be responsible for managing the Kanban board to maintain steady flow of work from the breakdown of feature requirements into user stories by working with the development team members to flush out technical details and prioritize work. You will verify the user stories, work with the embedded QA team member to ensure clarity about the user stories, and ensure the technical writers have the content they require to build the product documentation. You will work collaboratively to design, develop, and ensure new features and enhancements are successfully implemented into the Synergy product. The successful candidate will be well versed in the Microsoft Technology stack and will understand the technologies being used across the multi-tiered architecture of the application from the Angular front-end, through the Rest API web service services to the multi-threaded distributed backend server layer.

This position will be filled to work at the following Jack Henry office locations: Monett, MO, Troy, MI, Springfield, MO, Allen, TX, or Remotely within the U.S.

The target salary range for this position is $73,300 - $100,000, based on location and experience.

If you are interested in this position, please apply on or before April 25, 2022.

What you'll be responsible for:
• Interact with product managers to understand new feature request, requirements and use cases. • Collaborate with technical teams to build user stories that are organized and prioritized regularly. • Partner with quality assurance to ensure user story condition of satisfaction are certified. • Serve as a resource to technical writers to confirm product documentation is completed. • Work with operations teams to ensure transfer of knowledge about the new features. • May perform other job duties as assigned.

What you'll need to have:
• A minimum of 6 years of experience in software development. • A minimum of 2 years of experience in a Business Analyst role. • Excellent communication skills. • Ability to travel up to 5% to attend JHA meetings, trainings, and/or professional conferences.

What would be nice for you to have:
• Bachelor's degree in Software Engineering, or Computer Science. • Experience in a Technical Business Analyst role. • Comfortable in Agile environment, including Scrum/Kanban using DevOps. • Experience with Angular and C# Rest API development for a Multi-tier application. • Experience with multi-tenant / SaaS architecture / Cloud architecture. • Experience with SQL. • Knowledge of the financial industry.If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.

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