Qualtrics
At Qualtrics, our mission is to build technology that closes experience gaps.

Principal Business Planner

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The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.


Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.


We believe every interaction is an opportunity. Are we yours?

The Challenge

Qualtrics is looking for talented business planning leaders as our company grows. The business planning organization plays a central role in developing the long-term monetization strategy for the portfolio of products across XM. We are a data-driven and highly collaborative team of analytical problem solvers and strategic thought leaders, highly skilled at identifying new business opportunities and commercializing product offerings.

As the business planning leader for one of Qualtrics’ largest product lines, you will be responsible for innovating on new business models, growth opportunities, and pricing strategies that balance the short-term and long-term goals of the business. You will drive critical strategic business initiatives that shape the company’s strategy and success, requiring strong cross-team collaboration, project management, creativity, analytics, and the ability to be a leader amongst peers. You will collaborate with product management, marketing, and sales leaders to develop long-term strategy, drive profitability, and guide strategic pricing. You will be viewed as a cross-functional leader, enabling and helping others to understand our monetization strategy and product portfolio. As a key leader in a fast growing environment, you will also identify, propose, and drive new growth initiatives to accelerate our business, shaping long-term company strategy directly with senior executives. 

This role requires advanced business strategy acumen as well as thought leadership, strong partnering ability, and execution skills to ensure we develop the right strategy, and business models to enable the commercial success of Qualtrics. 

Responsibilities

  • Assess the market landscape and adjacencies for opportunities and threats, conduct profit pool analysis and opportunity sizing to identify organic and inorganic (M&A) growth drivers, and champion new strategic business opportunities with senior executives
  • Apply industry best practices to inform business model innovation 
  • Develop long-term commercialization and monetization strategy that will accelerate growth for Qualtrics in collaboration with the product, marketing, and sales leaders 
  • Price, package, and manage business model and commercialization initiatives in order to enable marketing, sales, and customer success
  • Regularly assess business performance, adjusting pricing, packaging, and product portfolio as needed to ensure market relevance and competitiveness
  • Leverage and develop financial, customer research, and usage insights to deliver informed decision making
  • Example project types include: futurecasting, opportunity sizing, business model analysis, new product commercialization, pricing strategy, and competitive analysis

Qualifications

  • Bachelor's degree or equivalent experience; MBA desired
  • 10-12+ years of work experience in consulting for or working in the tech industry; at least 3-4 years of experience in an enterprise SaaS pricing or business strategy & operations role
  • A track record of being a self-starter, able to independently lead cross-company initiatives
  • Excellent communication, problem solving, financial analysis, and interpersonal skills
  • Experience in structuring complex analyses in a fast-paced environment
  • Proficiency with analytical tools and techniques (e.g. SQL, spreadsheet software, statistics and/or predictive modeling)

What differentiates us from other companies

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
  • Qualtrics Experience Program - $1,500 for an experience of your choosing (eligible after a year)
  • We take pride in our office design aiming at fostering creativity from our rooftop views to an open and collaborative work space.
  • 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)
  • On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office

To learn more about what we value read about it directly from our employees Qualtrics Life stories

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What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

We recognize the importance of a benefit program that focuses on overarching wellness for our team and their families. By providing a robust program, we ensure that our teams can do their best work. This means we've built comprehensive benefit programs for our global teams, curating options to fulfill a wide range of needs and to provide an effective security net for both our team and their dependents.

We use a benefits survey to help shape our benefits programs around what’s important to our people. We listen and aim to create inclusive, equitable packages that support our employees and their well-being. Our benefits include "the usual" - health care options, dental, and vision - alongside strong 401k options and other options like legal services, dependent care FSA accounts, transit FSA accounts, and others. We also have some stars of the show - our global employee assistance program, the global wellness reimbursement, our global mental health benefit, a global benefit for adoption and surrogacy, and the experience bonus program.  

Culture
Partners with nonprofits
We go beyond partnering with nonprofits. For Qualtrics, 5 For the Fight is our company's core nonprofit focus. Discover the whole story at www.5ForTheFight.org. We're #AllIn until cancer gives in.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
In-person all-hands meetings
Every Monday we host our company all-hands. In the offices, there's a breakfast or snack, and we broadcast for everyone who isn't in. Topics range from performance updates to customer visits.
In-person revenue kickoff
President's club
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
In 2020, we launched our global unconscious bias program. We aim to provide our employees with the tools to block and tackle the various types of biases that exist.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
We have ERGS championing people with disabilities, LGBTQ+, Veterans, Underrepresented Minorities, and Women's Leadership Development.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Our Wellness program includes not only an employee assistance program but, starting in 2022, will also include a Wellness bonus that employees can use on services to support their overall wellbeing.
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Equity grants are considered annually based on performance and seniority level, and undergo annual refreshes.
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Qualtrics's parental leave is 6 weeks for all parents. Birthing parents are given an additional 6-8 weeks and have the option to take 2 weeks off before delivery.
Family medical leave
Adoption Assistance
We reimburse up to $10000 for eligible adoption expenses and 6 weeks of paid leave for the parent who is taking the role as the primary caregiver.
Return-to-work program post parental leave
Company sponsored family events
Qualtrics has several events during the year that look to actively include our families, from the annual summer party to welcoming your family on-site for visits.
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Qualtrics offers unlimited sick days, which covers not only the employee but immediate family members. Kids are sick? Stay home without burning your vacation days.
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
We serve catered lunch every day!
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Qualtrics's Wellness Reimbursement is $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
Home-office stipend for remote employees
Qualtrics's Work From Home Stipend is $750 for new employees to use in their first 45 days of employment.
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We additionally cater snacks to the company all-hands meeting each week. You can expect to find semi-annual swag distributions (summer & winter), as well as swag giveaways in the offices. Our Benefits team has always looked to maximize our benefits. Our benefits packages and workspaces are always subject to revision—but only for the better.

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