JPMorgan Chase
New York City, NY

Quant Analytics Manager - Digital Analytics at JPMorgan Chase (New York City, NY)

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Job Description
Job Description
Join the analytics team delivering innovative ideas to increase our knowledge of our customers and provide a fantastic experience.
Joining our organization means you sit in the engine that powers Chase with insights, inspires customer-centric innovation, and solves problems in a dynamic and effective manner. The team also offers significant learning and mobility opportunities for career development and future growth.
Chase is undertaking an substantial customer-focused agenda and investing in innovative ways to deepen customer engagement by connecting the dots on behaviors and creating seamless experiences. Our ambition is to be the undisputed leader in consumer banking by delivering highly personalized experiences that customers increasingly expect.
As a Quant Analytics VP you will develop, plan, and execute on advanced analytical projects as an individual contributor and in teams. You'll translate between analytic and non-analytic groups as well as facilitate holistic, cross-functional learning. You'll need to collaborate, learn, teach, and disseminate knowledge across the Data & Analytics community.
We are seeking a VP ready to be a key member of the Digital Analytics team within the broader Data and Analytics organization. You will work closely with Analysts, Designers, Engineers, Data Owners, and Product Owners to deliver capabilities that unlock the power of our data.
Job responsibilities
  • Apply strategic, analytical and data science skills to broad range of challenges faced by the enterprise
  • Develop, plan, and execute analytical projects by bringing order to disparate requirements with high tolerance for ambiguity, very strong problem-solving ability, and excellent client engagement skills
  • Manage data science and analytics strategies including recommendations on analytical products, services, protocols, and standards across the firm
  • Invent creative and innovative ways to answer key business questions by leveraging existing data assets or creating new ones; scale experimentation, integrate real-time data, and deliver on personalization goals
  • Shorten the analytics development lifecycle and increase the velocity at which analysts can disseminate insights
  • Partner across Product, Strategy, Technology and Design organizations to transform strategic priorities into a prioritized analytics roadmap, pivot quickly as client guidance evolves
  • Be a storyteller capable of delivering practical data insights in a compelling manner actionable by senior leadership using presentations, discussions, and visualizations

Required qualifications, capabilities, and skills
  • 7+ years of industry experience in business analytics roles (e.g., digital analytics, customer analytics, marketing analytics, sales analytics, business insights)
  • Bachelor's degree in relevant quantitative field required (e.g., Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields); advanced degree preferred
  • Experience across broad range of modern data science and analytics tools (e.g., SQL, Hive, Hadoop, Spark, Python, R
  • Demonstrated experience in modern data mining, quantitative research, and data science techniques (e.g., machine learning, behavioral analytics)
  • Excellent communicator able to convey complex information in an understandable, compelling, and persuasive manner to senior executives, business, and technology partners
  • Thought leader who can define analytical agenda for projects, demonstrate the ability to frame ambiguous business questions into analytical plans (e.g., assessing data needs, sourcing files, preparing data, creating new features, evaluating quality, etc.), and executes with precision
  • Ability to work in large and medium sized project teams, as self-directed contributor with a proven track record of being detail orientated, innovative, creative, and strategic

Preferred qualifications, capabilities, and skills
  • Experience with Adobe Analytics, Tableau, Alteryx
  • Influencer with great interpersonal skills and proven ability to achieve alignment across a range of different views and interests
  • Demonstrated ability to define business KPIs and establish measurement frameworks
  • Financial services background.

**R elocation is not offered/supported for this role.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
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What are JPMorgan Chase Perks + Benefits

Volunteer in local community
Partners with nonprofits
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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