Privacy Analyst (Remote)

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Company Overview

ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.

The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.

ID.me is a credential service provider compliant with federal standards for digital identity verification. 

In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.


Role Overview

The ID.me Privacy team is looking for a Privacy Analyst. The Privacy Analyst is responsible for assessing, documenting and monitoring risk and compliance posture across our existing privacy compliance requirements (CCPA, GDPR, etc.) The Analyst will also help coordinate  our privacy impact assessment function and manage documenting and tracking privacy related risks. The Analyst would also be involved in the review and updating of applicable documentation for privacy related concerns, including vendor and customer contracts, and internal policies and procedures.  This role will work closely with ID.me Privacy and GRC leadership to analyze and track Privacy risks.

Responsibilities

  • Manage administrative aspects of privacy requests (logging, tracking, and coordination) 
  • Create solutions to analyze, track, and report on privacy risks
  • Assist ongoing continuous monitoring functions
  • Improve audit readiness 
  • Manage risk related dashboards for various audiences (executive, business unit, ops, etc.)
  • Work cross functionally with Security, IT, Infrastructure, Engineering, Data, and Finance to provide guidance on effectiveness of privacy controls
  • Communicate effectively and proactively with ideas and recommendations for optimizing business operations, resources and capacity to meet internal and external compliance goals
  • Manage program elements in a fast-paced environment using iterative techniques (e.g., agile, SCRUM, etc.) 

Qualifications

  • BA or BS in a technical field or equivalent experience
  • 3-5 years in a Privacy and/or GRC related role
  • Experience with qualitative risk analysis (preferred)
  • Experience with major compliance audits (CCPA, GDPR, HIPAA, etc.)
  • Work with limited direction, usually within a complex and evolving environment to drive delivery of solutions
  • Experience building and implementation risk programs
  • Excellent verbal, written and interpersonal communication skills with both technical and non-technical audiences
  • CIPP (US) or CIPP (E) and similar certifications are a plus 

Ideal candidate will thrive in our culture if they have a passion for:

  • Operating in a fast-moving and high-growth environment
  • Working as a team player with an entrepreneurial work ethic
  • Security, learning and continuous improvement

Note that candidates must be located in the continental U.S.

 

ID.me Covid Vaccination Requirement

ID.me has a mandatory vaccination requirement where not prohibited by applicable federal or state law.

All current and future employees are required to receive their COVID-19 vaccinations, unless a reasonable accommodation is approved. Employees not in compliance with this policy will be placed on leave and will be terminated if no valid reason for not getting the COVID-19 vaccine is provided.  

Purpose: In accordance with ID.me's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees and their families; our customers and visitors; and the community at large from COVID-19 that may be reduced by vaccinations. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable.

Reasonable Accommodation: Current and future employees in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must submit a completed Request for Accommodation form to the human resources department to begin the interactive accommodation process as soon as possible after vaccination deadlines have been announced (September 13th) and an offer of employment has been made. Accommodations will be granted where they do not cause ID.me undue hardship or pose a direct threat to the health and safety of others.

Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost. 

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates.  

ID.me Core Values: *Don't be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it's hard). *Reflect ID.me's values in your actions. *Act like an owner.

ID.me Career Site & Culture Deck: https://www.id.me/careers

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. 

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

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Technology we use

  • Engineering
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • CypressFrameworks
    • DockerFrameworks
    • KubernetesFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • Google CloudServices

An Insider's view of ID.me

What's the biggest problem your team is solving?

Alexei Czeskis

SVP of Engineering

How does the company support your career growth?

ID.me supports my career growth through unmatched opportunity to own impactful work. My manager helps me choose work to enable my growth, celebrates my wins, and provides direct feedback on what I need to improve upon. Through this combo of managerial support, high impact work, and direct feedback cycles, my career is set up for success.

Paul

Software Development Manager

How do you empower your team to be more creative?

Sometimes we need to get creative and give people ownership of problems on what we want the outcomes on and not try to be prescriptive on how to solve them. Take an abstract problem and let engineers run with it.

Scott Downie

Sr. Director of Engineer

How does the company support your career growth?

Paul Rossbach

Software Development Manager

What are ID.me Perks + Benefits

Culture
Open door policy
OKR operational model
Team based strategic planning
Quarterly engagement surveys
President's club
Remote work program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Office Perks
Commuter benefits
Onsite office parking
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available

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