General Motors
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Part Content Information Analyst at General Motors

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Description
Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. This position requires an employee to be onsite 1-4 x per year.
CCA's Global Aftersales Engineering organization has responsibility for the service results and readiness of every GM vehicle globally. These include: service part release, service information, labor time guide, service part catalogue, diagnostic software, service programming, pre-delivery inspection forms, customer service information and special tools. Responsible for efficiently and effectively facilitating the execution of Aftersales Engineering work within their specific function.
The Global Catalog Data team is responsible for crafting, managing, and delivering world class part content to various online digital solutions. As a Part Content Information Analyst for the Global Catalog Data Team you will take a lead role in handling various data initiatives. Hands on data management will be required. This role will be responsible for leading the development of data for both ACDelco & GM OE parts in support of Aftermarket. Some initiatives may include: Data Analytics, PIM Management, Budget Management, Process Mapping & Improvements, Retailer Liaison, etc.
Job Responsibilities Include:
  • Data Analysis
  • Product Information Management
  • Supplier Management
  • Retailer Liaison
  • Develop & Document Processes
What You Will Do:
  • Work closely with National Accounts, Retailers, and Data Receivers to address data issues, data gaps, new part set up concerns, etc.
  • Be a subject matter authority of the Product Information Management (PIM) system. This will include overall maintenance of the PIM system, imports, exports, job schedules, liaison to IT, testing, and on-call support.
  • Support implementation and training for standardized work development
  • Work with aftermarket suppliers to deliver catalog information to a determined schedule
  • Supervise and maintain supplier data requirements
  • Act as point of escalation for supplier issues
  • Capture and set-up part information using the channel advisor tool
  • Work cross-functionally with various teams
  • Present project updates to various levels of leadership
  • Become an authority on (PIES) Auto Care Aftermarket Standard
  • Troubleshoot data gaps and work to resolve quickly
  • Work collaboratively as one team
  • Work on special projects
Qualifications:
  • Bachelor's Degree or equivalent aftermarket experience required
  • Experience using Auto Care Association PIES and ACES Data Standards (including VCdb, PCdb, and PAdb)
  • Experience with PIES XML data, ACES XML data, and Part Images
  • Experience with IMS/Mainframe, Channel Advisor, Product Information Management Tools
  • Proficient in Microsoft Access and Microsoft Excel
  • Data Analytics - investigate, reporting, storytelling, solutions, and analysis
  • Experience with Customer Care & Aftersales Cataloging preferred

Additional Description
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;• Company and matching contributions to 401K savings plan to help you save for retirement;• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; • Tuition assistance and student loan refinancing;• Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodat[email protected] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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What are General Motors Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
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Unconscious bias training
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Mean gender pay gap below 10%
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Hiring Practices that Promote Diversity
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Flexible Spending Account (FSA)
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Child Care Benefits
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Return-to-work program post parental leave
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Cross functional training encouraged
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Time allotted for learning
Online course subscriptions available
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An Insider's view of General Motors

How would you describe the company’s work-life balance?

GM has a people-first culture that inspires everyone to help each other and improve themselves. It fosters a workplace of inclusivity instead of focusing solely on company results. I really feel like I am seen as an individual and that my work has an impact at GM.

Navya

Data Analyst, Data Management and Analytics Group

What projects are you most excited about?

I’m currently working on the Cruise AV and Cruise Origin, along with ADAS projects. I enjoy working in the new technology space because it allows me to think creatively and come up with innovative ideas to solve problems.

Victoria

Autonomous Vehicle Validation

How does the company support your career growth?

GM continually allows me the flexibility to pursue a variety of assignments and roles in accordance with my interest and evolving skillset. With each move, I’ve found satisfaction through increased responsibility and overall scope of work. The key to success is understanding the business while building and growing your leadership acumen.

Charles

Program Engineering Manager, Battery Electric Vehicles

How do you make yourself accessible to the rest of the team?

I want my team members to feel like they’re working with me, not for me. So, I make myself vulnerable to my team. I share my failures and ask for help. Likewise, I try to create an open, safe and trusted environment for them to discuss their challenges. I share my success stories to inspire them to realize their career aspirations.

Sri

Director, Ultifi Data Platform Services

How has your career grown since starting at the company?

I started as a calibration test engineer, then moved into our Immersive Lab, where I leveraged cutting-edge technology to speed up engineering and design processes. Now, I’m using that experience as an Integration Design Engineer in our Advanced Studio. These opportunities enabled my professional growth and I can’t wait for my future in innovation.

Jeremiah Hamlin

Design Engineer

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