Machine Learning Scientist II (Forecasting)

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The Opportunity

Flexport is looking for a creative, technically-minded Machine Learning Scientist (MLS) who is motivated to solve some of the world’s most challenging forecasting problems in global trade.   

Data is at the heart of our business, and as a Machine Learning Scientist, you will work to evaluate and provide insights into our physical and digital products. In collaboration with multidisciplinary product, engineering, user experience, and business/operations teams, you will apply advanced Machine Learning (ML) methods to deliver data-driven insights and automated decision solutions in Flexport’s client and carrier-facing freight forwarding products. 

Our product and engineering teams collaborate very closely with our Machine Learning Scientists to share domain knowledge, test hypotheses at scale and develop promising solutions that can be quickly and widely deployed. In addition, we are passionate about providing effortlessly accessible intelligence and actionable insights to our end users. Thus, the ideal MLS candidate is: self-motivated, highly analytical, technically excellent at writing code, and passionate about delivering cutting-edge solutions.  

Locations: San Francisco, Bellevue 

You Will:

  • Perform R&D to explore supply and demand forecasting strategies including:
    • Drive model development to explore forecasting strategies needed at various time scales.
    • Explore and work with large and complex data sets to implement robust feature and signal extraction models to identify signals that support better decision-making.
    • Perform simulation/backtesting to assess the performance of forecasting models.
    • Write production-quality code that will form the core of our forecasting product.
  • Work collaboratively with product, engineering, and business to:
    • Find opportunities to improve and enhance our forecasting technology products. 
    • Understand Flexport’s business and operations processes to identify impact opportunities. 
    • Translate ambiguous business requirements into the right technical solution.
    • Design and build robust and scalable production forecasting solutions.
  • Perform requirements gathering and data analysis.  
  • Research prior work to inform and develop rational hypotheses and quantify appropriate metrics & targets.
  • Deliver compelling data-driven estimation solutions to support automated decision-making at scale.
  • Develop and refactor ML solutions to support scalable production deployment. 
  • Communicate findings to technical collaborators and business stakeholders. 

You Should Have:Minimum Qualifications

  • Masters degree in quantitative fields, such as Machine Learning,Statistics, Applied Math, etc. with 3+ years of industry experience. 
  • 3+ years of industry experience building, iterating, validating, and deploying statistical and/or machine learning models.
  • Experience and a strong background in forecasting, data mining, machine learning, and data analytics, with an emphasis on quantitative methods.
  • Experience in business analytics, forecasting, or supply chain planning, emphasizing quantitative modeling and analysis.
  •  
  • Experience programming with a programming language such as: Python, Java, C++, C#, or C.
  • Experience working with large data sets.
  • Strong verbal and written communication.

Preferred Qualifications

  • Ph.D. (or equivalent research experience) in quantitative fields, such as Machine Learning, Computer Science, Statistics, Applied Math, etc.
  • Deep hands-on technical expertise in developing forecasting solutions for transportation networks, with emphasis on supply and demand interplay in network environments.
  • Experience in machine learning and statistical techniques such as classification, clustering, regression, statistical inference, collaborative filtering, and experimental design.
  • Experience taking research prototypes to production.
  • Knowledge of the transportation and logistics industry.
  • Proven object-oriented design and implementation skills (Python, Java, and/or C++),
  • Strong research track record (e.g. publications and patents).

#LI-BN1

About Flexport

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital, and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Are you worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s crucial for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding, and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another, and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one-week intensive onboarding program explicitly designed to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated, and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • TableauAnalytics
    • FigmaDesign
    • LatitudeDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement

An Insider's view of Flexport

What’s the vibe like in the office?

During pre-COVID times, the SF office was designed as a hub of innovation. You can feel the creativity from the openness of the space, the dry-erase walls, the sound of coffee in the morning, and the waves of silence broken by laughter and understanding. The office made me want to wake up every day and go to work.

Jim

Engineer Manager

How do you collaborate with other teams in the company?

Any change at scale can make a huge difference. Working with our business leaders we identify these improvements, work through solutions and evaluate their effectiveness. Always looking for ways to reduce complexity.

Raphael

Senior Product Designer

How does the company support your career growth?

Flexport has supported my career growth by continuously providing opportunities for me to explore my interests. Whether it be passion projects, internal leadership opportunities or just casual conversations, Flexport and my colleagues have invested in my long term professional development.

Natalie

Client Solutions Associate

How do your team's ideas influence the company's direction?

Flexport is growing very quickly, and so is our product -- we welcome questions and unique ideas. Our engineers are empowered to identify critical projects, strategically prioritize them, and execute them. You decide how to get us to where we want to go.

Geoff

Chief of Staff

What kinds of technical challenges do you and your team face?

Efficiency, predictability and visibility are the key ingredients missing from the industry today. Our vision guides us to identify the right steps to get there. And be the standard technology of global trade.

Yuko

VP, Product Leadership

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer highly subsidized health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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