Implementations - Conversion Analyst II at FIS
FIS connects consumers to their money through leading-edge payments solutions. We're the development engine of FIS: the largest,Fortune 500, Fintech company in the world. Our solution is branded by our customers- banks and retailers- so you might not have heard of us. But, if you've used a mobile banking app, interacted with an ATM, or used a debit card to complete a financial transaction, you're most likely using FIS software. Our product is one that touches the average consumer on a regular basis, and makes the financial world go 'round.
Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company, ranked 392 on the Fortune 500 list and is a member of Standard & Poor's 500® Index. Named a 2016 "World's Most Admired Company" by Fortune Magazine.
About the role:
As an Implementation Conversion Analyst, you will be the face of FIS, working closely with our clients as they implement our solutions as we change the way the world banks. You will examine data files, processes, forms, reports and operational needs of our customers, in order to facilitate data mapping and system conversions. After assessing all client needs, you will create a roadmap that will guide clients through the process while you teach them our products and coach them through setup and integration.
About the team:
Brown Deer Debit Implementations is responsible for working with all Debit clients for projects on the Brown Deer platform. Projects include conversions, acquisition, new denovo start up banks, deconversions and numerous smaller projects including bin adds and deletes, network adds and deletes, along with maintenance and Start Card and Round Up product implementations. The implementation conversion analyst is responsible for confirming scope for assigned projects and leading projects to successful and efficient implementation. Duties include maintaining project deliverable such as project plans, timelines and issues lists, along with managing weekly client meetings and all related communication. Implementation conversion analysts also participate in product, business and enterprise training as required.
What you will be doing:
• Conducting data analysis, product mapping and client interviews to assess data requirements for software utilization.• Creating data maps and transaction workflow documents that show exactly how every field will be converted.• Performing tests to ensure new, customized software meets customer specific needs.• Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly.• Training customers on new systems and procedures.
What you will need:
• The ability to translate client requirements to technical specifications and then explain these concepts to customer groups.• Strong analytical and problem-solving skills as well as excellent human relations, negotiation and documentation skills.• A bachelor's in business or a related field or the equivalent experience.
Added bonus if you have:
Bachelor's degree in business or related field or the equivalent combination of education, training, or work experience.
What we offer you:
At FIS, you can grow your career as far as you want to take it. Here's what else we offer:• Opportunities to make an impact in fintech• Personal and professional learning• Inclusive, diverse work environment• Resources to give back to your community• Competitive salary and benefits.
Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.