The J.R. Simplot Company is a diverse, privately held organization, with roots firmly planted in agriculture and agriculture-related businesses. We are a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences, fertilizer manufacturing, food processing, commercial product development, and distribution.

Summary

Provide func ti onal exper ti se and specialized process administra ti on to address HR data/analytics requests and escalated complex inquiries .

Key Responsibilities
• Perform specialized system and process administration, including HR operational reporting and analytics, bulk data change requests, data quality audits and system end-user education/support.• Work closely with COEs, Business HR Representatives and Internal System Support partners to deliver business requests/meet business objectives.• Identify opportunities to improve HR Solutions systems and processes, including system enhancements, processes, reporting and analytics tools to enable business outcomes • Works across HR Solutions to ensure measurement and delivery of SLAs• Ensure smoother and "easy to experience" customer service delivery across functions, processes and tools.

Typical Education

Bachelor's Degree (B.A. or B.S.) from 4 year college or university or equivalent relevant work experience.

Other Information

Proficiency with Microsoft Excel required
Knowledge of Microsoft PowerBI and SAP/SuccessFactors reporting tools such as SAP Analytics Cloud, Workforce Analytics advantageous

Common metrics to analyze:
Case Resolution
Data Accuracy
Responsiveness and accuracy to escalation issues and service change requests
Effectiveness of continuous improvement efforts

Job Requisition ID: 9306

Travel Required: None
Pay Grade: Global Grade 4

Location(s): Simplot Headquarters - Boise

Country: United States

**The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.**