New York City, NY

Director, Insights & Analytics at NBCUniversal (New York City, NY or Remote)

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Company Description
At NBCUniversal, we believe in the talent of our people. It's our passion and commitment to excellence that drives NBCU's vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It's what makes us uniquely NBCU. Here you can create the extraordinary. Join us!
Job Description
Media Operations is responsible for managing NBCUniversal's content supply chain, including ingest, QC, prep, and fulfillment to deliver content on behalf of the company's Domestic and International properties ranging from film studios to broadcast networks and streaming platforms.
The Director, Insights & Analytics will be responsible for owning projects and initiatives that drive productivity within the 24/7 operations, enabling the teams they support to perform their work more efficiently, standardize KPIs while maintaining best in industry reliability standards.
This role combines media workflow, data analytics and business acumen and the ideal candidate will be able to use each of these areas of expertise to achieve success in multiple high-profile projects. This role will be responsible for leading a team of data and business analysts and using this team in support of the initiatives.
Key responsibilities:
  • Working across the 24/7 operations, understand voice of customer, operational requirements, and pain points.
  • Use business acumen to thoroughly understand the operations and provide guidance on improvements and new opportunities.
  • Identify opportunities to use analytics to measure and improve operational performance, standardize the analytics across distribution, fulfillment and content creation.
  • Build models to size opportunities and evaluate project economics, in collaboration with constituents across the organization.
  • Define a roadmap for automation with Media Operations leadership, driving key future leaning projects such as cloud migration and implementation of ML/AI.
  • Project manage efficiency and productivity initiatives throughout Media Operations. Manage scope, schedule, and resources.
  • Manage vendor relationships and strategic partnerships.
  • Manage governance processes and track operational OKRs and KPIs. Report and present to senior leadership on progress.
  • Monitor industry landscape to identify emerging areas of opportunity.
  • Perform ad hoc strategic analysis to support executive decision making.
  • Support the department's operating rhythm for long-range planning (LRP) as needed.

  • 7+ years of relevant experience in media, ideally with a background in running operational teams and working with clients.
  • Strong proficiency in developing strategic analyses, financial models, executive presentations
  • Experience gathering & analyzing research, utilizing both internal and external industry sources
  • Background in television, film, or digital media distribution

Additional Job Requirements
  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
  • Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

  • Experience with project management and workflow systems and tools (Salesforce, Jira, Smartsheet, Microsoft Office 365)
  • Experience with working in a data first environment with tools such as Tableau, SQL and Excel
  • Acute attention to detail
  • Good interpersonal communication skills
  • Able to work well in groups or teams

Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.
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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are NBCUniversal Perks + Benefits

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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