We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.

Please note that effective Jan. 4, 2022, Blue Cross and Blue Shield of Louisiana implemented a policy requiring any employee who enters any of our offices or who interacts in person with anyone for company business purposes to be fully vaccinated for COVID 19, unless legally entitled to a reasonable accommodation related to religious or medical exemptions. At this time, that policy is suspended and vaccination is not required to enter our facilities. Please note this is subject to change at any point in time to ensure compliance with company policy or government mandates and certain client facing roles may have separate protocols.

Residency in or relocation to Louisiana is preferred for all positions.

POSITION PURPOSE
Plans, designs, installs, monitors, and maintains the integrity, security, availability, recoverability, reliability and performance of primary and auxiliary technical database management system (DBMS) architecture for corporate computerized systems. Provides day-to-day technical support and timely assistance to clients of computerized database management systems. Provides backup and recovery for computerized database management systems and products. Achieves successful results for the client and performs logical problem solving with some supervision / direction/ coaching. Accountable for complying with all laws and regulations associated with duties and responsibilities.

NATURE AND SCOPE

• This role does not manage people
• This job reports to: Departmental Leadership
• Necessary Contacts: To do this job effectively the incumbent has to be in contact with all levels of BCBSLA personnel and outside vendors.

QUALIFICATIONS

Education

• Bachelor's in Computer Science or equivalent required
• Four years of related experience can be used in lieu of a Bachelor's degree.

Work Experience

• 2 years of work experience and professional technical database administration (DBA) background in one (1) or more of the following database management systems (DBMS) platforms as specified:
  
  (1) or more of the following database management systems (DBMS) platforms as specified:
  Oracle (Unix & Windows)
  MS SQL Server (Unix & Windows)
  MongoDB
  Document DB
  Azure SQL
  AWS Aurora
  PostgreSQL
  MySQL
  Teradata
• DBA experience across more than one platform above is preferred. Certification in above DBMS platforms preferred
• Must have experience in a minimum of two (2) of the following technical competencies: Active Directory (AD), Office365, Microsoft Azure, Workflow Automation, Platform as a Service (PaaS), Infrastructure as a Service (IaaS), Containers as a Service (CaaS), AWS, Direct Connect, Express Route, Networking, scripting skills (e.g., shell scripts, PowerShell, Perl, Ruby, and Python), dimensional modeling, massively parallel processing (MPP) databases
• Has demonstrated thorough understanding and quality of systems installation and maintenance.
• Has demonstrated communication and relationship management skills to exchange information and resolve problems with customers/clients.
• Has made use of improved systems/analysis technology.
• Networking knowledge.
• Must have excellent verbal and written communication skills and be comfortable working in a cross-functional environment.
• Must have demonstrated experience defining and resolving product or project problems and issues along with analyzing business requirements and evaluating alternatives.

Skills and Abilities

• Thorough knowledge of information technology practices and techniques for somewhat complex system design / implementation/ maintenance of corporate database management system architectures
• Overall understanding of the application development life cycle (ADLC) and hardware / software infrastructure technology in such areas as systems programming, communications, server support, operating systems, and languages
• Demonstrated ability to analyze and solve logical problems such as may be found in mathematics, statistics, etc
• Occasional business travel required
• Thorough understanding and extended-level technical database administration (DBA) skills for insuring the integrity, security, availability, recoverability, reliability and performance of one or more database management system (DBMS) specified in the 'Experience' section above is required. DBA skills across more than one platform are preferred
• Ability to initiate and achieve successful results and perform logical problem solving independently and with some direction or coaching
• Ability to plan, develop and lead teams/projects in the thorough and accurate design of somewhat complex systems and changes as needed
• Ability to communicate clearly through the written and spoken word, including documenting comprehensive and concise project requirements for somewhat complex systems
• Ability to provide extended-level coaching and technical direction to other staff and serve as subject matter expert (SME) in area of specialty
• Ability to work on multiple tasks concurrently and change focus as demands change, while maintaining organization, following standard procedures and delivering results in accordance with requirements
• Effective internal customer service/consulting skills and techniques
• Ability to readily learn new skills demonstrated by timeliness and quality of completing projects related to activities outside their area of specialty

Licenses and Certifications

• None Required

ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Technical Approach: Plans, researches, designs, analyzes, estimates, determines options, recommends, installs, tests, schedules, implements, administers, documents, monitors, tunes performance and maintains primary and auxiliary technical database management system (DBMS) architecture as related to assigned areas of specialty to insure the integrity, security, availability, recoverability, reliability and performance of corporate computerized systems, including those that are somewhat complex, to meet client needs and expectations.
• Tactical Planning: Provides information and comprehensive proposals regarding technical database management system architecture as needed for developing, monitoring and maintaining IT tactical plans that conform to the mission, goals and objectives of the organization.
• Teamwork and Leadership: Provides leadership, technical/soft-skill mentoring and knowledge transfer for a small group of professionals to meet the needs and expectations of clients of corporate computerized database management systems.
  
  Understands IT departmental goals and objectives and delivers work products to contribute to those goals.
• Assume responsibility for on-call and emergency response tasks as necessary.

Additional Accountabilities and Essential Functions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize, and analyze are required.

An Equal Opportunity Employer

All BCBSLA EMPLOYEES please apply through Workday Careers.

PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)

Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact [email protected] for assistance.

In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.

Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.