Data Analytics Consultant - Claims at CNA (Chicago, IL)

| Chicago, IL | Hybrid
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Join an analytics team within the Property & Casualty Claims department made up of actuarial, business intelligence and data professionals.
Under technical direction, the successful candidate will support the establishment of metrics, innovative claim data analyses and the business intelligence needs of the TPA Oversight Claims leaders and support Claims-wide efforts including a transition of data and reporting to the Google Cloud Platform.
This candidate will be technically strong (including SQL proficiency) and will enhance our capabilities to make data-driven decisions and recommendations.
Essential Duties & Responsibilities
1. Performs moderately complex analysis for the purpose of quantifying the performance of the business area and evaluating operational changes. Reports findings to senior leaders.
2. Interprets data and identifies relevant analyses; Monitors trends over time and provides actionable insights that support the active management of the business area.
3. Determines possible solutions using technical experience, judgment, and precedents.
4. Builds dashboards and prepares reports for leadership.
5. Identifies opportunities to leverage new data solutions in support of analytics and reporting objectives.
6. May actively partner with other analytical teams across the organization and/or participate in special projects.
7. Responds to and fulfills ad-hoc data requests.
8. May perform additional duties as assigned.
Reporting Relationship
Typically Director or above.
Skills, Knowledge & Abilities
1. Prefer strong knowledge of core functions of an insurance company, general insurance and statistical, financial, and economic concepts.
2. Proficiency with SQL. Knowledge of R and Python a plus.
3. Solid knowledge of applications such as Excel, Tableau, Alteryx or other dashboarding tools. Prior experience with Google Cloud Platform (GCP) a plus.
4. Strong analytical and problem solving skills to effectively resolve moderately complex situations and issues. Demonstrates attention to detail.
5. Strong interpersonal, communication, and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
6. Solid project management skills and strong organizational skills with the ability to prioritize and manage work deliverables/projects effectively.
7. Ability to exercise independent judgment and make critical business decisions effectively within scope of authority based on data analyses and reviews.
8. Ability to adapt to change and value diverse opinions and ideas.
Education & Experience
1. Bachelor's Degree in Business, Economics, Mathematics, Finance, Statistics, or related field.
2. Typically a minimum of three years of related work experience.
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An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How do you collaborate with other teams in the company?

On the Security Advisory team, collaboration is key to what we do. We sit at a unique intersection of security goals and business objectives. By working across nearly every IT team at CNA, we balance the need for maintaining secure initiatives and keeping projects on track. It’s our job to find the best, secure path to ‘Yes’ for business requests.

Zach Jones

Director, Security Advisory

How has your career grown since starting at the company?

I joined CNA as a contractor and became a full-time employee after an eight-year contractor journey. I’m passionate about solving technical challenges and CNA allows me to foster that passion. Every day, I learn about emerging technologies. I’m empowered to develop, grow, and create a career that works for me and my lifestyle.

SenthilKumar Asokan

Applications Engineer Senior Specialist

How do your team's ideas influence the company's direction?

Enterprise Architecture creates foundations for IT expectations across CNA. I’m on a team that builds reusable IT assets, communicates best practices, and decides standards for tooling, and more. I influence CNA outside of my role, too, specifically through CNA’s Employee Resource Groups. I’m empowered to influence both IT and our culture of inclusion.

Lisa Smith

Architecture Senior Specialist

What does career growth look like on your team?

Career growth can take on many different forms at CNA, and that’s because there are always opportunities to acquire transferrable skills. On my team specifically, we’re encouraged to identify and work toward development opportunities that matter to us. We’re empowered to make a difference while advancing our careers.

Josie Lee

Director, HR Business Partner

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