Credit & Performance Analyst

| Hybrid
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The Opportunity: 

Investing your time with Flexport means keeping pace with a rapidly growing business, learning new skills, and seeking opportunities to fill the gap. We appreciate your contributions to making Flexport an amazing place to work and we encourage upwards or lateral movement and transfers that align with current business needs. 

We are on the Credit team and our key accountabilities include: develop long-term customer relationships, minimize credit losses and protect working capital. We're looking for a Credit & Performance Analyst and this new position will help assess the creditworthiness of new clients and manage risk across our existing portfolio by designing more efficient processes, improving our data, reporting, and analytics by delivering through technology. This individual will be responsible for analyzing credit data, financial information, and customers’ payment history to make sound business judgments. The Credit and Performance Analyst will have the opportunity to work cross-functionally with different teams across the organization (Sales, Ops, Credit, Finance, Legal, Customs, etc.) and will assist in several key projects related to credit risk processes, model development, cash forecasting and liquidity management. 

You will support the following pillars that are critical to the success of the role:

  1. a) Process efficiency
  2. b) Data analytics, management and reporting

What you’ll do: 

  • You will help build a Credit platform within Core, as well as dashboards/monitoring systems and tools for predictive measuring
  • You will proactively monitor AR aging and outline appropriate action items to lower our exposure, create and maintain internal trackers (e.g. payment plans, credit terms outliers) and flag high risk clients
  • You will assist with development of cash forecast and monthly tracking to projections to support Treasury operations and funding movements
  • You will assist the credit team with analyzing incoming credit requests to ensure the proper documentation is provided and qualifications met
  • You will assist with credit block releases by following the parameters outlined in our Corporate Credit Policy
  • Work on project specific requirements as assigned by the management

What you’ll need

  • 2+ years of relevant experience 
  • Experience in data analytics and forecasting
  • Familiar with financial statement analysis (balance sheets, income statements, and cash flow statements)
  • Strong analytical skills and financial modeling experience
  • A solid understanding of Flexport’s business model and products
  • Ability to work in a matrixed environment with multiple stakeholders
  • Ability to interpret data and present to the key stakeholders
  • Self-motivated and ability to manage multiple tasks
  • You are proficient in Netsuite, G Suite, Microsoft Excel and SQL/Looker

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • TableauAnalytics
    • FigmaDesign
    • LatitudeDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement

An Insider's view of Flexport

What’s the vibe like in the office?

During pre-COVID times, the SF office was designed as a hub of innovation. You can feel the creativity from the openness of the space, the dry-erase walls, the sound of coffee in the morning, and the waves of silence broken by laughter and understanding. The office made me want to wake up every day and go to work.

Jim

Engineer Manager

How do you collaborate with other teams in the company?

Any change at scale can make a huge difference. Working with our business leaders we identify these improvements, work through solutions and evaluate their effectiveness. Always looking for ways to reduce complexity.

Raphael

Senior Product Designer

How does the company support your career growth?

Flexport has supported my career growth by continuously providing opportunities for me to explore my interests. Whether it be passion projects, internal leadership opportunities or just casual conversations, Flexport and my colleagues have invested in my long term professional development.

Natalie

Client Solutions Associate

How do your team's ideas influence the company's direction?

Flexport is growing very quickly, and so is our product -- we welcome questions and unique ideas. Our engineers are empowered to identify critical projects, strategically prioritize them, and execute them. You decide how to get us to where we want to go.

Geoff

Chief of Staff

What kinds of technical challenges do you and your team face?

Efficiency, predictability and visibility are the key ingredients missing from the industry today. Our vision guides us to identify the right steps to get there. And be the standard technology of global trade.

Yuko

VP, Product Leadership

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer highly subsidized health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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