Client Insights Analyst Associate (Remote Optional) at Centro

| New York City, NY
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WHO WE ARE 

Centro delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands. 

Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place. 

We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated individuals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work. 

Centro is headquartered in Chicago, with beautiful offices also in Toronto, Dallas, Denver, and New York to name a few. Post-COVID, many of us will be returning to one of our offices (by choice, not requirement -- we believe results matter more than where they are produced). Our employees have the flexibility to work in one of our office locations, completely remote, or a hybrid of the two. Please note, we are hiring on a remote working basis only in the U.S. and Canada.

ABOUT THE TEAM

Centro’s Client Analytics team is at the core of our Media Services Organization (MSO). This team leverages a diverse set of professional backgrounds with a shared passion for all things related to digital performance. They use Basis to expedite data aggregation and construct actionable insights to help clients better understand how their campaigns are performing. This team is a beacon for efficiency and automation in the industry, and continuously strives for improvement via personal development, accountability, and hard work.

WAYS YOU’LL CONTRIBUTE

As part of Centro’s Media Operations team, you will be responsible for the fulfillment reporting and optimizations of a section of Centro’s digital media business. You will possess analytical skills; including the ability to analyze raw data, interpret media performance, draw conclusions, and summarize actionable recommendations and their forecasted outcomes/implications. You will contribute by:

  • Learning the intricacies of the digital measurement landscape
  • Executing the fulfillment of media plans for at least 1 year before being offered a potential opportunity to work on agency/client campaigns as a Client Analyst (exact timeline dependent on experience and performance)
  • Working directly and constantly with Sales, Digital Media Specialist/Associate and Client Analyst teams to define campaign key performance metrics
  • Assisting Ad Operations Specialist team with tracking needs & discrepancy management
  • Monitoring the performance of digital media campaigns against established benchmarks using a number of reporting platforms, including Centro’s Basis platform and others like Google Campaign Manager, Facebook, & Google Adwords
  • Providing reporting that highlights the effectiveness of digital media campaigns including display, mobile, video and RTB buys
  • Analyzing performance of digital media campaigns and providing strategic tactical insight and optimization recommendations to the Account Management team
  • Organizing post-campaign data and insight into compelling wrap up reporting & presentations
  • Assisting Client Analyst team with trending and optimization analysis & providing insight for client deliverables
  • Understanding what it means to cultivate “Raving Fan” service through quality of work & service

WHAT YOU BRING TO THE TABLE

  • 0-1 year of relevant professional experience
  • A love for data & analytics!
  • Strong qualitative skills with ability to mine data & articulate trends & insight
  • Strong independent thinking and problem-solving abilities
  • Analytical skills; including the ability to analyze raw data, interpret media performance, draw conclusions, & summarize actionable recommendations & their forecasted outcomes/implications
  • Heavy attention to detail
  • Strong time management skills
  • Ability to take a set of data, and manipulate it to analyze or tell a story
  • Familiarity & comfort using Excel functions such as VLOOKUPs, IF statements, Pivot Tables, & charts
  • Experience using Microsoft Office (Excel, Outlook, PowerPoint & Word)
  • Proven communication & organizational skills
  • Ability to thrive in a team environment & be a team player
  • Eagerness to learn
  • Proactive approach
  • Adaptable/Flexible
  • Enjoys Fast-Paced, Deadline Driven Environment
  • Desire to develop into a direct analytical support role

BONUS POINTS

  • Bachelor's Degree or higher
  • Familiarity with digital advertising platforms (Google Analytics or any training/certification in GA)
  • Exposure to SQL or other coding systems
  • Education focused in advertising, digital media, marketing, business, statistics, or economics
  • Agency experience
  • Client facing experience
  • The ability to stay highly organized, optimistic, & coachable through quickly changing situations
  • An understanding of the digital landscape

#LI-Remote

ANYTHING ELSE? 

Don't think you have all the skills required for this role? That's okay, we recognize that experience can be built in many ways. If you have relevant skills that are not reflected in your resume, we welcome your candidacy and encourage you to share more in an optional cover letter, even if your experience doesn’t match our exact requirements.

LIFE WITH CENTRO 

We take care of our people and believe that Centro’s success depends on the growth and well-being of each one of our team members.

We provide a thoughtful perks and benefits package including competitive 401k/RRSP matching, mental health support, a funded health savings account, paid sabbatical, generous parental leave, a flexible work environment and time off policy, and more. 

We are proud to be an equal opportunity employer are committed to building teams of Centrons that are diverse in thought, perspective, and culture. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, and age. Our employee-led communities enrich our culture of uniqueness, inclusivity, and empowerment. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • MixpanelAnalytics
    • PixelmatorDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • Oracle EloquaLead Gen

An Insider's view of Centro

How would you describe the company’s work-life balance?

Instead of balancing work and life, it’s about blending the two. As a parent, I may need to leave for part of the day or before 5. Everyone here understands and I don’t feel guilty. Even if I’m not sitting at my desk from 9-5, my work and my teams work will still be done on time. Centro is giving me the opportunity to live the best life I can.

Matt Klaers

Manager, Financial Reporting

How do you empower your team to be more creative?

There’s an incredible balance of freedom, drive, and fun that I’ve only experienced at Centro. On an engineering team retreat this summer, the plan was to code from 10 AM – 2 PM on a fun team-based competition and then go outside to enjoy the day. The team would not stop coding until 10 PM! Of course, this was followed by 6 hours of karaoke.

Mike

VP, software engineering

What are Centro Perks + Benefits

Centro Benefits Overview

While our people work to change an industry, we reward them with industry-leading perks. It’s not just about the free snacks and onsite yoga (although they help)—it’s about making sure Centrons feel happy, healthy and fulfilled when they come to work.

Culture
Volunteer in local community
Centro offers each employee one day per calendar year to use for community work or volunteering opportunities. Local offices regularly organizes group volunteer activities for employees.
Partners with Nonprofits
Centro partners with local non-profit organizations to support various causes and to organize group volunteer events for employees.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
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