Business Systems Analyst, Spectrum Enterprise
At a glance:
- Are you currently a Spectrum Enterprise Business Systems Analyst contractor that has been offered the opportunity to convert your role into a full-time position?
- Can you commit to a position analyzing business systems to improve efficiency and client satisfaction and empowering teams with business system upgrades and enhancements?
- Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As the Business Systems Analyst, you focus on improving client satisfaction through detailed evaluations and improvement recommendations for our business systems. You excel at proactively addressing and enhancing critical business needs by formulating and defining system scopes and objectives. You empower senior leadership and end users to meet business goals across multiple operational areas by recommending solutions to identified business system concerns.
You combine your industry expertise with an in-depth understanding of our company goals to create new systems or use existing systems to achieve objectives. You are passionate about presenting the most accurate and industry-current information and using the appropriate research tools. You have a keen ability for identifying multiple paths through the organization pointing out opportunities and mitigating risk. You flourish in an office environment providing consultation and interpretation of business systems data for teams throughout the organization. You report to the Manager of Business Systems Analysis for goals, guidance and assistance.
Position benefits:
- Competitive salary.
- Health, vision and dental insurance.
- 100% company match 401(k) up to 6%.
- Company funded retirement accumulation plan for an additional 3%.
- Education assistance.
- Pretax childcare spending account.
- Paid holidays, vacation days, personal days and sick days.
- Employee discount on Spectrum services where available.
What you will do:
- Be a compelling member of the Business Analyst team by actively and consistently supporting all efforts to simplify and enhance the client experience.
- Determine opportunities to automate processes, functions and systems through a detailed analysis of our partners' operations to understand their strengths and weaknesses.
- Identify, evaluate and develop cost-effective systems and procedures that meet end user needs and use available technologies to create development specifications.
- Design systems to meet company business goals by consulting with management and end users to determine system needs, specify inputs and format outputs.
- Validate new system performances through implementation management, testing coordination and system initiation observation.
- Implement measures to control risks within the business application framework while performing programming and analysis tasks on business systems.
- Negotiate agreements and commitments by facilitating communication between internal teams from initial requirements through final implementation.
- Conduct feasibility study to assess the cost, benefit, efficiency and technical viability of business solutions.
- Perform additional duties related to the position as assigned.
Required keys for success:
- Two or more years of business systems or IT related experience.
- Proven prioritization and organizational skills with the ability to handle multiple projects simultaneously working independently or in a team environment.
- Ability to analyze and interpret data to identify areas of opportunities.
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio.
- Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
- Recent experience working with the Enterprise Systems Operations team at Spectrum Enterprise as a Business Systems Analyst contractor.
Your education:
- Bachelor's degree in a related field, or an equivalent combination of education, training and experience (required).
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