Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

FIS Commercial Loan Servicing (formerly ACBS) is a premier commercial lending and loan servicing solution that supports timely decision-making, reduces operating costs, improves data quality, and enhances analytics.  Our Managed Services teams provide FIS’ deep expertise in hosting and managing our solutions and providing long-term dedicated functional support and development expertise to increase the agility with which our clients can utilize, enhance, customize, or integrate with our solutions.

What you will be doing

As a Busines Systems Analyst Specialist on an assigned Managed Services team, you will work on a small, client-focused team providing dedicated services to one or more assigned clients strategic to FIS. In this role, you will:

• Coordinate/elicit/refine requirements for software modifications, custom enhancements, and system-to-system interfaces
• Write and maintain appropriate documentation, including Business Requirements Documents, procedural documentation, etc.
• Work closely with Technical Analysts and Developers to transform requirements into designs and estimates
• Write test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained
• Conduct a variety of tests, such as system, integration, readiness, and acceptance tests, ensuring changes made by developers are correct
• Support developers during the development process
• Support the client in their testing efforts

What you bring:

• Extensive, direct functional experience with FIS Commercial Loan Servicing (formerly ACBS) solutions.
• 5+ years’ experience working with, or for, financial institutions with direct involvement in functional or technical aspects of commercial loan servicing.
• Demonstrated experience identifying and documenting how applications and systems interact to support business processes.
• Passion for delivering an outstanding customer experience.

Added bonus if you have:

• Demonstrated experience mentoring, guiding, advising, and/or checking the work of less experienced business systems analysts.

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A competitive salary and benefits
• A variety of career development tools, resources, and opportunities
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A work environment built on collaboration, flexibility and respect