Help teams work smarter by turning business needs into practical, scalable solutions. In this hands-on role, you will build and enhance data, automation, and collaboration capabilities that improve delivery across multiple functions. You will partner closely with stakeholders to implement reliable solutions and create reusable patterns that make work easier to maintain and scale.
As a Senior Associate, Technical Solutions in the Card Automation team, you translate business needs into maintainable solutions across data, automation, and collaboration platforms. You will troubleshoot issues end to end, deliver reusable capabilities, and support stakeholders through clear communication and disciplined execution.
Job responsibilities
- Translate business needs into technical requirements and implementable solutions across multiple functions
- Build and scale solutions for data preparation, workflow automation, reporting, and content management use cases
- Develop, maintain, and monitor automation workflows and process improvements with an emphasis on reliability and reuse
- Create and enhance dashboards, operational reporting, and analytics deliverables in partnership with stakeholders
- Extract, transform, validate, and reconcile structured and semi-structured data from multiple sources
- Configure and support SharePoint Online information architecture, permissions, and governance; assist with migrations and remediation as needed
- Troubleshoot issues by identifying root causes, outlining options and trade-offs, and driving fixes to completion
- Document solutions, create runbooks, and contribute to standards and patterns that support consistent delivery
- Manage multiple concurrent requests, communicate status clearly, and coordinate dependencies across stakeholders
Required qualifications, capabilities and skills
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience
- 3+ years of relevant experience in technical solutions, automation, data, or platform support/delivery roles
- Experience translating business needs into technical requirements and delivering maintainable solutions
- Experience delivering work through incomplete or evolving requirements and driving issues to resolution
- Working knowledge of data concepts (tables, joins, data quality checks, and extract-transform-load patterns)
- Experience writing and maintaining code or scripts (for example, Python, VBA, Java, or similar) to automate tasks or integrate systems
- Experience partnering with technical and non-technical stakeholders, including communicating status, risks, and trade-offs
Preferred qualifications, capabilities and skills
- Experience with one or more of the following: SQL, Alteryx, Tableau, UiPath, Power Platform, SharePoint Online
- Experience supporting multiple functions and managing competing priorities within a delivery queue
- Familiarity with governance, access controls, and working in a regulated environment
- Experience in financial services or a similarly regulated industry
Additional information
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamSkills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience
- 3+ years of relevant experience in technical solutions, automation, data, or platform support and delivery roles
- Experience translating business needs into technical requirements and delivering maintainable solutions
- Experience working with incomplete or evolving requirements and driving issues to resolution
- Working knowledge of tables, joins, data quality checks, and extract-transform-load patterns
- Experience writing and maintaining code or scripts such as Python, VBA, Java, or similar to automate tasks or integrate systems
- Experience partnering with technical and non-technical stakeholders and communicating status, risks, and trade-offs
- Experience with SQL, Alteryx, Tableau, UiPath, Power Platform, or SharePoint Online
- Experience supporting multiple functions and managing competing priorities within a delivery queue
- Familiarity with governance, access controls, and regulated environments
- Experience in financial services or a similarly regulated industry
- Authorization to work for any employer in the United States without immigration sponsorship
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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