Rethink What’s Possible for Your Career
At Altis Consulting, our vision is simple: help clients and our people achieve more than they imagined. As a leader in Data and Analytics for over 25 years, we combine technical expertise, commercial insight, and a values-driven culture to create an environment where you can truly see your career differently.
Australian-owned and technology-agnostic, we leverage deep industry knowledge and trusted relationships to deliver innovative, high-quality solutions. Our success is driven by our people, a diverse, high-performing team making a real impact in the industry. Guided by our values of Be Curious, Own It, Lead with Heart, and Discover a Way, we foster a culture of lifelong learning, collaboration, and growth. At Altis, you’ll be encouraged to think boldly, unlock opportunities, exceed expectations, and achieve more than you thought possible. Together, we call this being BOLD, because big impact starts with brave action.
How You'll Shape What's Possible:
You will employ strong oral and written communication skills and a structured, methodical approach to problem solving to provide first line support to managed services clients. You have sound knowledge service desk and incident management. You will perform a broad range of work in a variety of technologies and environments, sometimes complex and non-routine. You can plan, schedule, and monitor your own work within short time horizons with only routine direction.
How You’ll Make an Impact:
- Contribute to the on-going development of the Managed Support function through mentoring by sharing knowledge, experience and expertise with other team member
- Designing and developing enhancements to client DW/BI solutions using best practice methodologies
- Investigating and resolving issue
- Manage multiple clients concurrently
- Maintain records and advise relevant persons of actions taken
- Process and action appropriate and timely responses to incident report
- Provide Support Services to between 2 and 4 client
- Receive and handle requests for support following agreed procedures
- Respond to common requests for support by providing information to enable resolution and promptly escalate unresolved calls as appropriate
- Support collation and generation of monthly client reporting
- Work collaboratively with other team
- Work on a roster that will include some weekend activities
The Knowledge You Bring:
- Tertiary qualification in IT-related subject, or relevant work experience
- 1+ years experience working in teams to provide IT Support to clients
- 1+ years hands-on experience in ETL and BI tools such as Microsoft (SSIS, SSRS, SSAS). Report development/support using Power BI and/or Tableau.
- Experience using cloud-based tools such as Azure Data Factory, Databricks, DBT, Matillion or other
- Basic SQL Scripting Skill
- Excellent communication skills
- Strong problem solving and analytical skills
- An advantage: experience in Azure administration or development/support using Azure functions.
- Able to work as part of on-call rotation
Please note: We are open to candidates in either Sydney or Auckland.
Your Next Chapter Starts Here
At Altis, we offer more than a job. We offer a career opportunity. You’ll have the tools, resources, and support to build your career, take on interesting projects, and work on challenging problems that make a real impact.
We are high performers who support each other to succeed. Our culture encourages bringing your whole self to work, embracing continuous learning, and fostering growth through diverse, complex projects. You’ll be part of a collaborative, inclusive environment where curiosity is valued, ideas are encouraged, and your contribution matters.
How We Invest in You:
- A career pathway with ongoing learning and development
- Exposure to varied and challenging projects across industries
- A supportive, inclusive culture that values diversity and individuality
- Hybrid working model
- Competitive salary
- A holistic health and wellness program that supports you and your family
- Paid parental leave
- Reward and recognition program
Let’s Start the Conversation
Apply now! We’d love to hear from you.
At Altis, Seeing Your Career Differently means creating an environment where respect, fairness, growth, and well-being are at the core of how we work. We welcome and celebrate people from all backgrounds, experiences, identities, abilities, and thinking styles, and we are committed to providing equal opportunities for all qualified applicants.
If you require adjustments or support during the application process, please let us know. We are here to ensure you can bring your best self to every stage.
Top Skills
What We Do
Altis is the largest and most experienced Data and Analytics consulting firm in Australia and New Zealand, with over 150 permanent staff, focused on delivering tangible business outcomes.
Altis was founded in 1998 by Hyun Choi and Gavin Cooke, with a vision to grow a living company that would continue to be prosperous in the face of whatever the future held. They were not building a business to sell, rather they were fostering a culture that could grow with the modern world.
And as Altis did grow, its core ethos developed out of this family foundation. ‘Connecting with Courage, Heart, and Insight’ became the central framework for how Altis operated. In simple terms, it meant a commitment to our team, our clients and our community. Our drive came from building lasting relationships, sharing responsibility and reaching goals together. Even as we’ve continued to expand into Data and Analytics, we’ve held onto this ethos, always putting people first, business second.
At Altis, what we provide is ongoing; a permanent seat at the table with equal share in every conversation. We will connect you to thought leaders in the industry, who will provide their insights into your problems. Altis nurtures lifelong learning in all of our team members because we know that a happy, engaged team means happy, loyal customers, which spells success for both of us. This is the belief that Altis was founded on, the way that we work now, and the way we will continue to work in the years to come.
Over the last 25 years, Altis has delivered a variety of projects ranging from Strategies to Delivery to Managed Services for clients in Sydney, Melbourne, Canberra, Auckland and London. In addition to local success, Altis has been recognised worldwide including being published in CIO Magazine in the UK, DM Review and by its exclusive partnership with Kimball University and Stephen Few.
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