Data Services Analyst, Custom Solutions

Job Title: Data Services Analyst, Custom Solutions
Location: London, UK (Hybrid working optional)

About This Role:

As part of the Data Services team, the Analyst delivers custom research projects and solutions to client problems that may not be adequately addressed through syndicated products alone.
They will deliver reports that contain findings and insights, partnering closely with the Sales team to support the pre-sales process, perform feasibility checks, manage relationships, support renewals, cross-sells and up-sells. In addition, they will work closely with Custom Analytics, Data Insights, and other teams to perform feasibility or data quality checks, run analysis, and deliver reports that meet client’s needs.
As the Analyst gets more experienced, they will have the opportunity to make process improvements, mentor and train other members, and effectively deliver Comscore products, services, and offerings that support the entire business as well as Comscore’s long term growth, and position as preeminent leader in its market space.

What You’ll Do:

• Work closely with the Sales team on the pre-sales process, understand the scope of client requests, perform feasibility checks, and propose available solutions/options
• Perform end-to-end client project management with the ability to lead select engagements on a project basis, serving as the client’s or sales lead’s go-to person for daily communication
• Facilitate client meetings, lead conversations (internal and external), and ensure that action items are performed. Escalate issues when appropriate
• Analyse data, prepare & deliver reports, present and discuss findings or insights
• Perform QA checks on data and participate in peer review processes by checking other’s work
• Identify incorrect data and hypothesize as root causes to troubleshoot
• Develop expert knowledge of Comscore products, capabilities and technical processes.
• Build strong day-to-day working relationships with clients and internal, cross-functional teams.

What You’ll Need:

• 1-3 years of experience working in an analytical field or role, preferably in the digital advertising ecosystem (publishers, agencies, marketers/advertisers)
• Proficient Excel knowledge and skills
• Excellent verbal & written communication skills
• Excellent analytical skills and attention to details; ability to find root cause and autonomously solve invalid data problems
• Eagerness to find new solutions and take ownership of own learning; develop industry or client expertise
• Experience in partnering with Sales teams and collaborating across multiple teams
• Excellent interpersonal skills and the ability to create effective and strong relationships with clients and colleagues

What Would be Great To Have:

• Previous experience working with Comscore data.
• Working knowledge of data manipulation software (i.e. SQL) and relational databases.
• Experience in data analysis and large data sets; strong analytic, statistical and quantitative skills.

Benefits:

• Private Medical and Dental insurance is offered to our employees and their immediate family: Comscore contributes 80% and the remaining 20% is paid by employees
• Travel insurance (both for business and personal reasons) is fully covered by Comscore
• Life and Income Protection Insurance Schemes are fully covered by Comscore
• 25 Annual Leave days per annum
• Comscore also provides a paid “Recharge Week” over the Christmas and New Year period, so that you can start the new year fresh.
• Flexible work arrangements
• Enhanced Maternity Pay: the first 12 weeks' of an employee’s maternity leave is 100% paid by Comscore
• Summer Hours” are offered from June to September: Comscore offers employees the flexibility to work more hours from Monday to Thursday, and the hours can be offset on Friday from 2:00pm onwards.
• Employees are eligible to participate in our Cycle to Work scheme, enjoying tax benefits when you hire and/or buy a bike via Comscore’s provider
• Paid special leave days, such as Paternity, Shared Parental Leave and so on;
• An interest free “Season Ticket Loan”
• Comscore contributes 4% to Comscore’s Group Stakeholder Pension (SHP).

About Comscore:

At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.   

Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com.

Comscore is committed to creating an inclusive culture, encouraging diversity.

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