Data Scientist - A26265

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Data Scientist

This is a fixed term contract role. The engagement is 1 year.

Internal Code: A26265

What will you do?

The Ministry of Digital Development and Information (MDDI) drives Singapore's digital development and is responsible for effective public communications and the Government's information and public communication policies.  Our mission is to engage hearts and minds and build a thriving digital future for all.

You will join a team building and improving AI-enabled products and platforms that support effective, accessible and trusted government communications and services.   We are looking for a Data Scientist who can apply rigorous data science, natural language processing and generative AI practices to improve the quality, reliability and effectiveness of the products we build.

• Work with policy and communications officers, product owners, engineers, domain experts and subject-matter specialists to understand user needs and translate them into clear analytical and machine-learning problems.
• Develop and maintain robust evaluation frameworks and datasets for natural language, generative AI and other machine-learning use cases.
• Design and conduct experiments to assess and improve model quality, accuracy, consistency, reliability, latency and cost.
• Explore and evaluate appropriate models, techniques and emerging technologies, recommending solutions based on evidence, user needs and operational considerations.
• Perform systematic error analysis, identify performance gaps across use cases and user segments, and prioritise improvements with the team.
• Establish suitable automated and human-evaluation approaches, recognising the limitations and risks of individual metrics and AI-assisted evaluation.
• Partner with engineers to integrate validated improvements, define quality checks and monitor performance in production.
• Ensure that data, experiments and model decisions are reproducible, well documented and aligned with responsible AI, privacy and security requirements.
• Communicate findings, trade-offs and recommendations clearly to technical and non-technical stakeholders across MDDI and the wider public service.

What are we looking for?

• A degree in Computer Science, Data Science, Statistics, Artificial Intelligence, Computational Linguistics or a related quantitative discipline, or equivalent practical experience.
• Demonstrated experience using data science or machine learning to solve real-world problems, preferably involving natural language processing, generative AI, search or information retrieval.
• Strong programming skills in Python and working knowledge of SQL, data processing, version control and software-development practices.
• Sound understanding of statistics, experimental design, evaluation methodology, sampling, error analysis and model validation.
• Experience working with unstructured text or other complex data types, and evaluating machine-learning or generative AI systems beyond a single aggregate metric.
• Familiarity with modern NLP and AI concepts such as embeddings, language models, prompt design and model evaluation.
• Ability to write maintainable code and work with engineers to bring data-science solutions into production.
• Strong analytical, problem-solving and communication skills, with the ability to explain technical findings and trade-offs clearly to diverse audiences.
• A proactive and collaborative mindset, willingness to learn, and motivation to improve public services and communications through technology.

The following would be advantageous:

• Experience with multilingual NLP, translation quality evaluation, or working with linguists and language reviewers.
• Knowledge of Chinese, Malay or Tamil, or familiarity with Singapore's multilingual communications landscape.
• Experience with cloud-based AI services, vector search, MLOps, production monitoring or responsible AI practices.
• Experience developing AI-enabled products in government, communications, regulated or other high-assurance environments.
• An understanding of Singapore's public communications landscape and the needs of public-sector stakeholders.
• We value people who demonstrate Respect, Professionalism and Teamwork, take ownership of outcomes and are comfortable working across policy, communications, product, engineering and domain teams. Appointment level will be commensurate with experience.

What do we offer in return?

Competitive Compensation: Market competitive salary and variable performance bonus aligned to your skills, impact, and contribution. 

Benefits: Outpatient medical, specialist medical coverage and generous customisable flexi benefits, or flexi allowance; life and health insurance, thoughtful perks like special occasions “red packet” and CNY goodies, etc. 

Employee Wellness: Support for your physical, mental, and overall well-being through year-round initiatives. 

Growth & Development: Learning programmes, certification support, and a dedicated staff development budget. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”) 

Career Progression: Structured career pathways that enable you to grow along a technical/domain expert track or a leadership track. 

Competency Framework: A structured and practical framework to support you to develop, perform, and succeed. 

Flexible Work Arrangement: Staff may choose to work flexi-place, flexi-time, and flexi-load based on existing framework 

Why you'll love working with us? 

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success. 

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law. 

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd. 

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes. 

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.