This position is located at NOAA’s National Centers for Environmental Information (NCEI), working in the Climatic Science and Services Division (CSSD) in the User Engagement Services Branch. It will support Customer Service Representatives in filling certified and uncertified orders.
This position is located at the NCEI office in Asheville, NC
Responsibilities include:
- Search databases, publications, web resources, and physical archives for information and retrieval of data
- Prepare printed reports for certification
- Quality check reports for accuracy and completeness throughout life cycle of order
- Package and mail reports to customers
- Email information and data when requested
- Communicate with Client Service Representatives regarding orders
- Create optical disc media as needed
- Create data packages using microfilm/microfiche when requested
- Submit task reports weekly and monthly
- Maintain monthly order files
- Experience with Adobe Acrobat
- Experience with Google Suite and Microsoft Office
- Strong communication skills and the ability to work independently
- Must be detail-oriented and have the ability to manage multiple tasks simultaneously
- Must be able to pass a background investigation to obtain clearance to enter the applicable government facility
Preferred Skills
- Knowledge of weather datasets
- Experience with databases
- Experience in Customer Service
- Familiarity with USPS and UPS/FedEx shipping procedures
Education
Bachelor’s Degree in Atmospheric Science, Computer Science or related discipline, or related work experience
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
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What We Do
Riverside is an internationally recognized engineering, science, and information technology company with more than 30 years experience providing innovative information technology solutions for environmental decision support systems, using a variety of different environmental data sources, from satellite sensors and imagery to stream gages in local rivers.
Riverside provides innovative environmental system solutions that allow stakeholders to make informed decisions about how best to serve their communities. Our science and engineering experts manage and analyze critical data and provide specialized services encompassing the data lifecycle -- from collection and management to analysis and visualization. We provide design, development, and implementation for projects in the sectors of Earth Observation and Satellite Systems, Atmospheric and Hydrologic Sciences, Land Use and Natural Resources, Coastal and Marine Environments, and Climate Risk.
Visit Riverside Technology, inc. at http://www.riverside.com/
