NeoWork is hiring Data & Reporting Analysts to turn operational and sales data into clear, actionable insights for U.S. clients. You will build dashboards, monitor KPIs, and help teams move from reactive to proactive decision-making.
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Key Responsibilities
• Build and maintain dashboards and recurring reports on key business metrics
• Clean, validate, and analyze large datasets from CRMs, dialers, and operational systems
• Monitor KPIs daily and flag trends, risks, and anomalies
• Translate data into clear recommendations for managers and client stakeholders
• Automate manual reporting processes where possible
• Document data definitions and reporting logic
Requirements
• 2+ years of experience in data analysis, reporting, or business intelligence
• Advanced Excel or Google Sheets skills (Power Query, pivot tables, formulas)
• Experience with SQL and/or a BI tool such as Power BI, Tableau, or Looker
• Strong analytical thinking and attention to detail
• Good written and spoken English for presenting insights
• Ability to work independently and prioritize requests
• Based in Mexico, with a reliable home office setup and stable internet connection
Nice to Have
• Experience with Salesforce or HubSpot reporting
• Python or scripting experience for automation
Benefits
• We offer health insurance for contractors
• Holiday Extra Pay
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
• This is a 100% home-based position
• We prioritize the mental health of our team members and offer mental health days to support their well-being.
• In addition to the base salary, performance-based incentives are provided.
• There is an annual review and appraisal process in place.
• There are ample opportunities for professional growth and advancement within the company.
Skills Required
- 2+ years of experience in data analysis, reporting, or business intelligence
- Advanced Excel or Google Sheets skills, including Power Query, pivot tables, and formulas
- Experience with SQL and/or a BI tool such as Power BI, Tableau, or Looker
- Strong analytical thinking and attention to detail
- Good written and spoken English for presenting insights
- Ability to work independently and prioritize requests
- Based in Mexico
- Reliable home office setup and stable internet connection
- Experience with Salesforce or HubSpot reporting
- Python or scripting experience for automation
What We Do
NeoWork is an operations and animation agency that fully embraces the new method of work. We are reimagining the BPO industry with a remote-first culture and an à la carte menu of services to fit your unique needs. NeoWork specializes in working with early-stage startups to quickly define and build out operations processes to help our clients scale quickly.
