Miovision’s traffic studies are used by engineers and transportation professionals globally to make important decisions about their transportation system. The Data Quality Assurance Administrator (DQAA) plays a critical role in ensuring that traffic studies are configured accurately to meet customer specifications before being processed. This role will primarily focus on performing thorough visual inspections, interpreting customer requirements, and understanding system limitations to identify any issues in the study setup. The Administrator will also communicate directly with customers regarding configuration issues and may publish completed studies.
Key Accountabilities:Study Processing and Quality Assurance
- Follow established procedures to configure studies and define tasks clearly for accurate processing.
- Assign re-configuration tasks and escalate cases when necessary.
- Conduct quality checks, ensuring data meets accuracy standards and customer requirements.
- Communicate study hold notes to customers when adjustments or clarifications are needed.
Configuration and Customer Communication
- Review and validate study configurations to ensure alignment with customer expectations.
- Proactively identify and address potential issues, collaborating with production leads and support specialists.
- Provide clear customer updates, setting realistic expectations and proposing solutions as needed.
Process Improvement and Team Collaboration
- Participate in team discussions and projects, offering insights and suggestions for improving efficiency and quality.
- Collaborate with other teams to resolve discrepancies and share knowledge.
- Strong attention to detail and problem-solving abilities.
- Familiarity with the traffic industry and traffic patterns is a plus.
- Proficient in following instructions and process-oriented with an efficiency focus.
- Ability to clearly articulate issues, raise concerns, and communicate with team members and customers.
- Experience collaborating within a team environment and working effectively with diverse personalities.
- High school diploma or equivalent; some post-secondary education is preferred.
- Prior experience working in a process-driven role with a focus on achieving quality standards.
Perks and Benefits:
Note: We do offer flexible onsite and remote work options. Our Benefits are designed to reflect this and include:
- Comprehensive health benefits starting on day one
- RRSP Matching Plan
- Variable Incentive Plan
- Mio-Days: We extend all three-day weekends to four-days and provide a Holiday Shutdown in December
- Virtual Healthcare Service providing employees and their families access to healthcare providers 24/7
- Internet subsidy and a remote work allowance
- Enhanced paternity and maternity leaves
- Unlimited vacation policy
- Wellness offerings (Fitness, Mindfulness)
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What We Do
Miovision provides cities with modern tools to fix today's traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping municipalities get more out of their road network. The result: streets capable of moving more people – safely and efficiently – whether they are in a car, on a bus, on a bike or e-scooter, or walking. Since 2005, our systems have counted more than nine billion vehicles around the world. We have offices in Kitchener, Canada as well as operations in Germany, Serbia and the US. For more information, visit miovision.com
