Data Platform Administrator

SHIFT:

Seeking Breakthrough Makers
Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.
CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.
A Brief Overview
The Enterprise Data & Analytics Team is an essential part of the Center of Healthcare Quality & Analytics (CHQA) team within the Children's Hospital of Philadelphia (CHOP). Its mission is to ingest, manage, and transform the enterprise's data assets into actionable insights which improve the healthcare delivery system. The Enterprise Data & Analytics team functions include Data Engineering, Application Development, Data Governance, Business Intelligence, Analytics Services (Visualization, Process Improvement, and Business Analysis) and Advanced Analytics.

This position would primarily focus on the systems administration, implementation, maintenance, and support of data and business intelligence platforms. Daily work would include identifying recurring tasks and automating them, performing routine maintenance, and performing capacity analysis.

This department works approximately 80% remotely, 20% on site in our Philadelphia offices on an as needed basis.
What you will do

• Build and manage on premise and cloud data/analytics platforms and products.
• Identify opportunities for cost optimization and improve speed of delivery.
• Identify opportunities for performance improvements and automation.
• Ensure service reliability and service availability to ensure adequate service levels.
• Maintain and support Continuous Integration and Continuous Delivery (CI/CD) pipelines for data and analytics products.
• Perform incident and problem management.
• Perform root cause analysis.
• Create and maintain documentation for platform and end user support.
• Administer user accounts as part of platform RBAC models
• Administer user training as needed, both individual and in groups
• Review and maintain platform licenses
• Participate in a shared production on-call support model.
• Be a critical part of a scrum team in an agile environment, ensuring the team successfully meets its deliverables each sprint
• Must possess critical thinking and creative problem-solving skills along with the ability to communicate well with stakeholders throughout the organization

Education Qualifications

• Associate's Degree Computer Science, Informatics, Information Systems, or another quantitative field. Required
• Bachelor's Degree Computer Science, Informatics, Information Systems, or another quantitative field. Preferred

Experience Qualifications

• At least four (4) years Managing data and analytics Visualization infrastructure such as Power BI, R Studio Connect, Qlik Sense, SAP Business Objects platforms. Required or
• At least six (6) years Managing data and analytics Visualization infrastructure such as Power BI, R Studio Connect, Qlik Sense, SAP Business Objects platforms. Preferred or
• At least six (6) years Managing data and analytics infrastructure such as SQL/No SQL data stores and/or application hosting platforms and/or ETL products such as Informatica, Data Stage etc., Preferred
• At least one (1) year Experience working with at least one of the public cloud platforms such AWS/Azure/GCP. Preferred

Skills and Abilities

• Hands on experience with supporting a business intelligence tool such as Power BI, Qlik Sense, or Business objects
• Hands on experience in establishing and governing Role based access controls (RBAC)
• Basic knowledge of data integration/ETL/ELT tools: DBT, Informatica, MS Integration Services etc.
• Basic knowledge of version control systems such as Git.
• Hands on experience supporting web based applications including rotation of security certificates
• Hands on experience with job orchestration tools like Tidal, Control-M, Airflow etc.,
• Good hands-on experience with Linux (RHEL/Debian) operating system
• Good hands-on experience with windows server operating system
• Basic understanding of Distributed computing, Scalable architectures, and micro services architecture
• Basic understanding of Operating system concepts and networking concepts.
• Ability to code with scripting languages such as Python, Bash, PowerShell, groovy etc.,
• Experience utilizing Agile methodology for development
• Experience using an Enterprise ticketing system such as Service Now, BMC Remedy, JIRA etc
• Able to work autonomously as well as part of a team

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.
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SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.