Data Operations Specialist

Data Operations Specialist
 

Are you passionate about Data and Analytics technologies?
 

Do you like to be a part of a good Operations Team?
 

Join Baker Hughes Drilling Services Team
 

Our Drilling services Team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity.
 

About the Role
 

The specialist will be responsible for incident management and support of real-time drilling applications, wireline and production data. This position demands the highest level of customer service to internal and external customers and will challenge your ability to perform activities in a high-paced environment.
 

As a Data Operations Specialist, you will be responsible for:
 

• Creating wells in application(s), create users, add or update user rights, configure information feeds and troubleshoot real-time well data and Provide application support to customers via email and/or phone
• Tracking incidents and requests using the Baker Hughes management system and Troubleshooting or escalating issues to resolution
• Directing and interacting with customers to triage application-related issues and drive prompt resolution by working with teams involved in the process, Maintain, develop, and follow company standard operating procedures.
• Following all Knowledge-Centered Support processes and methodologies, Work with regional and global teams to ensure onboarding of new customers, ensure service continuity, and information security.

Fuel your passion
 

To be successful in this role you will:
 

• Have Bachelor's degree from an accredited university or college
• Have minimum 3 years of operational experience in the Oil & Gas industry
• Demonstrate Professional in IT, systems, petroleum engineering and/or related fields
• Have Mastery of Windows operating systems and MS Office applications

Work in a way that works for you
 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
 

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us
 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.