At Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $70 billion in assets, our success is driven by a culture of innovation, collaboration, and impact. We go beyond the bid—empowering our people to thrive and shape the future of the industry
Data Operations Specialist II
Position Overview
The Data Operations Specialist II is responsible for processing, reviewing, and maintaining foreclosure and real estate-owned (REO) property data to support accurate and timely auction preparation. This position plays an important role in ensuring property records are complete, accurate, and processed in accordance with established procedures, client requirements, and applicable guidelines.
The role involves managing daily processing activities, reviewing and reconciling information, resolving data discrepancies, and coordinating with internal teams and external partners to support auction readiness. The ideal candidate is detail-oriented, organized, comfortable working across multiple systems, and able to independently manage a high volume of records while meeting established deadlines.
Work Schedule: This position requires working in the office four days per week.
Key Responsibilities
- Process, review, and maintain foreclosure and REO property data across internal systems to support accurate and timely auction preparation.
- Monitor incoming data files, processing results, and property records to ensure information is complete, accurate, and updated within established timelines.
- Review and reconcile data across source files, internal systems, and reports to identify and correct missing, incomplete, or inconsistent information.
- Research and resolve data discrepancies, processing exceptions, and workflow issues, escalating complex technical or system-related concerns as appropriate.
- Coordinate with attorneys, servicers, vendors, data partners, and internal teams to obtain missing information, correct discrepancies, and support timely processing.
- Follow established procedures, client requirements, and applicable guidelines to maintain accurate and compliant property records.
- Document processing activities, data corrections, and issue resolutions to support record accuracy and operational consistency.
- Assist with maintaining standard operating procedures and provide guidance to team members on established processes as needed.
- Identify and communicate opportunities to improve daily workflows, reduce processing errors, and increase operational efficiency.
- Independently manage assigned workloads, prioritize tasks, and meet processing deadlines and auction schedules.
Qualifications
- High school diploma or equivalent required; associate degree or additional relevant education preferred.
- Two or more years of experience in data processing, operations support, mortgage servicing, foreclosure operations, or a related administrative or transaction-processing environment preferred.
- Proficiency in Microsoft Excel, including sorting, filtering, basic formulas, and reviewing or reconciling information across multiple files.
- Working knowledge of Microsoft Office applications and experience navigating multiple business systems.
- Experience with Salesforce or similar CRM or record-management systems preferred.
- Strong attention to detail and ability to identify and resolve data discrepancies accurately.
- Good organizational, time-management, and problem-solving skills.
- Ability to manage high-volume workloads, prioritize competing tasks, and meet established deadlines.
- Strong written and verbal communication skills and ability to work effectively with internal teams and external partners.
- Ability to follow established procedures, learn new systems, and adapt to changing business requirements.
- Ability to work independently, exercise sound judgment, and recognize when issues require escalation.
Preferred Experience
- Experience in foreclosure, mortgage servicing, real estate operations, title processing, or related industries.
- Experience reviewing property records, reconciling information, or resolving processing exceptions.
- Familiarity with deadline-driven operational environments involving high-volume transactions.
The good faith base salary [or wage] range for this role at the time of posting and hire is $31.00 – $36.00 per hour. Actual compensation offered will be determined based on a number of factors, including but not limited to a candidate’s qualifications, skills, competencies, experience, and geographic location.
In addition to base salary, this position is eligible for an annual performance bonus.
Auction.com also offers a comprehensive benefits package for eligible employees, including (but not limited to):
- Medical, dental, and vision insurance.
- Auction.com contributes an amount equal to 25% of your eligible contributions in our 401k plan.
- Paid Time Off (PTO), including 12 paid holidays.
The availability and value of benefits may vary and are subject to the terms and conditions of the applicable plan documents.
The Company reserves the right to modify compensation and benefits programs at any time, consistent with applicable law.
Learn more about our benefits and culture at:
https://www.auction.com/lp/careers/
Auction.com is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by applicable law.
To all recruitment agencies: Auction.com does not accept agency resumes unless you are part of our preferred partner network. Please do not forward resumes to our jobs alias, Auction.com employees or any other company location. Auction.com is not responsible for any fees related to unsolicited resumes.
To review our California Personnel Privacy Statement and Notice at Collection, please click here.
Skills Required
- High school diploma or equivalent
- Two or more years of experience in data processing, operations support, mortgage servicing, foreclosure operations, or a related administrative or transaction-processing environment
- Proficiency in Microsoft Excel, including sorting, filtering, basic formulas, and reconciling information across multiple files
- Working knowledge of Microsoft Office applications and experience navigating multiple business systems
- Experience with Salesforce or similar CRM or record-management systems
- Strong attention to detail and ability to identify and resolve data discrepancies accurately
- Good organizational, time-management, and problem-solving skills
- Ability to manage high-volume workloads, prioritize competing tasks, and meet established deadlines
- Strong written and verbal communication skills and ability to work effectively with internal teams and external partners
- Ability to follow established procedures, learn new systems, and adapt to changing business requirements
- Ability to work independently, exercise sound judgment, and recognize when issues require escalation
- Experience in foreclosure, mortgage servicing, real estate operations, title processing, or related industries
- Experience reviewing property records, reconciling information, or resolving processing exceptions
- Familiarity with deadline-driven operational environments involving high-volume transactions
What We Do
Auction.com operates the nation’s largest online auction marketplace for residential bank-owned and foreclosure properties. Its business centers on digital auctions for distressed residential real estate, including REO and foreclosure inventory. The company was created by auctioneers who pioneered the online property-auction experience in 2007, bringing auction-based property sales to a broader nationwide audience of real estate buyers and sellers.
