Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence. The Data Manager will serve as a subject matter expert, coordinating the use and movement of data within the organization. The Data Manager will be a leader driving SmartBank’s data and AI transformation, consolidating siloed systems into a unified platform and ensuring governance. Day-to-day responsibilities involve collaborating with cross-functional teams to identify and prioritize critical data needs, ensuring data is of good quality, well-protected, effectively integrated and utilized across the organization. This role will ensure data serves as a trusted asset, empowering decision-making and innovation. This role’s leadership will be crucial in fostering a data-driven culture supporting the organization's growth and competitive advantage.
Major Duties and Responsibilities:
- Upholds SmartBank Core Values and Core Purpose.
- Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart
- Manage the Data Analytics team, collaborate with the Data Governance Lead, and Executive Champions.
- Oversee consolidation of siloed data and analytics capabilities across the entire organization to improve insights for organizational leadership and decision making through the use of an enterprise analytics platform.
- Responsible for developing a Data Quality program, defining critical elements, implementing automated quality checks, building DQ dashboards, and running root-cause analysis on recurring data entry issues.
- Oversee data integrations and API connectivity of applications.
- Communicate data strategies and project information to key stakeholders.
- Champion the benefits of an organization wide data culture and literacy.
- Assist in development and management of AI powered solutions.
- Contribute recommendations toward selection and implementation of AI platforms across the enterprise.
- Ensure compliance with the changing laws and applicable regulations.
- Assist in risk assessments of data infrastructure and processes. Provide recommendations to continually mitigate identified risks.
- Lead the implementation of data technologies and tools across the organization to improve efficiencies and information effectiveness.
- Collaborate with other departments to identify data needs and work with others to develop solutions.
- Stay up to date on industry trends and emerging technologies in data management and analytics.
- Perform other duties as assigned.
Position Requirements and Qualifications:
- Bachelor’s degree in Data Science, Computer Science, Data Analytics, Information Systems or relevant field.
- 5 years of experience in data management, analytics, or business intelligence, preferably within the financial services sector
- Proficient in data architecture, data warehousing, data visualization tools, cloud data platforms, APIs, Microsoft SQL Server, and financial reporting.
Knowledge, Skills, and Abilities:
- Must be capable of handling confidential information in a trustworthy manner.
- Excellent customer service skills both in person and over the phone.
- Detail oriented and ability to function in a team environment.
- Add Azure and Databricks (or equivalent cloud data platforms) as required or strongly preferred.
- ETL/ELT pipeline design and data integration experience.
- Power BI (or equivalent modern BI tool).
- data cataloging, metadata management, and data lineage.
- AI/ML governance fundamentals (responsible AI, model validation).
- Financial reporting terms and understanding of balance sheets, departmental budgeting, and other accounting related information.
- Must be able to prioritize and organize daily workflow.
- Ability to apply experience, knowledge and sound judgment in decision-making using established guidelines.
- Ability to troubleshoot and resolve issues.
- Must exhibit a high level of adaptability to organizational and technological change.
- Demonstrates ability to maintain a positive attitude.
- Able to maintain regular and predictable attendance.
- Excellent communication and leadership skills.
Work Conditions:
- Able to sit for long periods of time.
- Frequent and regularly required movements using wrists, hand and/or fingers.
- Ability to hear average or normal conversations and receive ordinary information.
- May be required to Travel.
SmartBank Associate Benefits
SmartBank can offer you a comprehensive benefits package, including:
Medical, dental, vision, life, and disability insurance.
A 401(k) plan with an employer match of up to 4%.
Generous paid time off (PTO), including a minimum of 3 weeks.
SmartFlex Days.
Up to 11 Paid Company Holidays.
Mental health benefits, include 8 free sessions with a coach or certified professional.
Paid community involvement opportunities.
Company-provided apparel at no cost.
Learning and development opportunities, including professional and career development and tuition reimbursement
Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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What We Do
SmartBank emerged in January 2006, when long-time executive bankers Bill Carroll and Billy Carroll decided to start the process of organizing a bank with the image, values and service level that would become incomparable to any other bank in the market. SmartBank opened its first office in January 2007 in Pigeon Forge, Tennessee. Today, SmartBank has 42 branches spanning Tennessee, Alabama and Florida. Recruiting the best people, delivering exceptional client service, strategic branching and a conservative and disciplined approach to lending have all given rise to SmartBank’s success. At SmartBank, we are committed to creating a better bank, and we will continue to work hard and capitalize on opportunities that build value for our shareholders, clients and associates. For more about SmartBank, please visit www.smartbank.com.









