Data Management Specialist II

Mission Statement

The Children’s Network of Hillsborough is committed to working with the community to protect children and preserve families.

Position Summary

The Data Management Specialist II is responsible for inputting, validating, and consolidating data in the FSFN (Florida Safe Families Network) information systems ensuring data accuracy and quality. Overall, the Data Management Specialist II contributes to Children’s Network of Hillsborough high performance culture by exhibiting our values and providing quality results that position Children’s Network of Hillsborough as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

Essential Duties & Responsibilities

• Responsible for the accurate data entry of all information mandated by policy and statute for staff.
• Enter admissions and discharges, authorizations and placements, monthly outcomes data and other miscellaneous information collected.
• Attend weekly meeting addressing issues, changes, sharing of information, and offering ideas or solutions
• Locate program information including historical data, provider placement data, and legal status histories.
• Supports quality management function, data needs, and meets deadlines for reports and documents.
• Assist in the preparation of reports, documents, and other products as required
• Respond to internal and external requests for information such as report status or file information.
• Responsible for processing incoming and outgoing Out of Town Inquiry (OTI) and Interstate Compact for Placement of Children (ICPC) packets.
• Supports case management staff with technical assistance and ongoing training to maintain compliance with reporting standards of OTI and ICPC. Contacts and provides follow-up with case management and other staff to meet requirements for OTI and ICPC.
• Supports efforts to enhance and increase efficiency and accuracy of OTI and ICPC processes.
• Designs, implements, and participates in procedures related to OTI and ICPC.
• Query system to access specific information and correct data entry errors.
• Perform routine validation sampling.
• Assist subcontracted providers, logging complaints, and responding to requests, forward to supervisor for review.
• Assist users on data entry performed by field staff, submitted through Mindshare.
• Evaluate the accuracy and integrity information through rigorous validation processes, to identify and resolve discrepancies as a support function to the Data Management Supervisor
• Participate in statewide designs and trainings for mandated changes and implementations. 
• Other duties assigned as special projects may be requested

Working Hours

Children’s Network of Hillsborough’s standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is an in-office based position with fieldwork requirements, that averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in human services or a related field required.
• Four (4) years of experience in data entry and validation, ensuring data accuracy and consistency while adhering to established quality standards and protocols, preferred.
• Ability to establish and maintain positive working relationships.
• Knowledge of child welfare processes and rules, and the ability to use Florida Safe Families Network (FSFN) online data.
• Ability to work as a team member.
• Excellent organizational, communication, and computer skills.
• Ability to work flexible hours.
• Sensitivity to the cultural and socioeconomic characteristics of the agency’s staff and clients.
• Adherence to professional ethics.

Employment is contingent upon completion of applicable background screenings, drug screening, motor vehicle record checks, employment and character reference checks, as required based on the position, program, licensure, contractual, regulatory, or organizational requirements. Certain screenings may be required periodically after hire in accordance with applicable policy and requirements.

ADA: Children's Network of Hillsborough, LLC is committed to providing equal employment opportunities and will make reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).

Equal Employment Opportunity (EEO): Children's Network of Hillsborough, LLC does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic in employment practices, the delivery of services, or access to programs.

Drug-Free Workplace: Children's Network of Hillsborough, LLC is a Drug-Free Workplace. Employment may be contingent upon successfully meeting all pre-employment requirements, including drug screening and background checks, where applicable.