Data & Insights Senior Associate

Job Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
Job Summary:
As a Business Transformation & Data Analytics Sr. Associate within the Business Transformation team, you will focus on supporting our data analytics efforts to meet growing business needs. Your responsibilities will include dashboarding, analyzing client behavior, reducing inquiries, and managing stakeholder relationships. This role is integral to our case management and line of business client analysis pillar, and will evolve as business needs expand.
Job Responsibilities:

• Partner directly with Client Onboarding and Service (COS) Leadership to understand stakeholder needs.
• Drive data forensics at the client level, focusing on digital adoption and service behavior changes.
• Track client behavior, identify roadblocks, and document detailed client interactions.
• Utilize skills in Project Management, Process Improvement, and Agile disciplines.
• Inspire a culture of innovation and execute ideas around strategic transformation.
• Develop innovative solutions to problems.
• Research and benchmark best business practices, analyze data, and provide process improvement recommendations.
• Work independently and collaboratively to maximize productivity efficiently.

Required Qualifications, Capabilities, and Skills:

• Minimum of 6 years of experience in Data Analytics.
• Proficiency in Alteryx, Qlik, Tableau, SQL.
• Excellent written and verbal communication skills.
• Relentless and versatile learner with an aptitude for assimilating new industry, company, product, or technical knowledge.
• Demonstrated professional presence with the ability to adapt to evolving needs and situations.
• Ability to work independently and escalate complex and unusual issues when necessary.
• Strong analytical skills.

Preferred Qualifications, Capabilities, and Skills:

• Python knowledge is a plus but not required.
• Bachelor's Degree is preferred.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.