As a Product Manager in Consumer Community Banking Data Governance Product Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Success in this role includes improving adoption of governance workflows and delivering measurable reductions in cycle time, rework, or access friction while meeting governance and control requirements.
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Engage users and stakeholders to understand needs, pain points, and workflows; translate insights into seamless, user-centric experiences and measurable outcomes
- Use customer, market, and performance insights to influence area-product strategy and quarterly objectives/OKRs; support prioritization of the roadmap and backlog aligned to business goals. Identify and prioritize use cases; own requirements for assigned scope (PRDs/epics/stories, user journeys, acceptance criteria); manage refinement, prioritization recommendations, and dependencies with partner teams.
- Partner with engineering/design to deliver capabilities end-to-end (planning, testing/UAT, release readiness, post-launch feedback loops) and continuously improve based on outcomes
- Ensure solutions meet governance and control expectations (policy alignment, auditability, documentation, resiliency/stability) in partnership with risk/control stakeholders.
- Conduct market/competitive research to identify opportunities and threats; shape product positioning and value propositions for our data governance capabilities
- Promote the product’s value proposition through communications, demos, and training artifacts; drive adoption and stakeholder advocacy across a matrixed environment (including migration/change activities as needed)
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- 5+ years in product management/product ownership (or equivalent) delivering technology products in an Agile environment, including end-to-end lifecycle work (discovery, definition, build, launch, and iteration)
- Strong experience in designing and leading structured discovery and user research (interviews/workshops, process mapping, journey definition), converting findings into clear problem statements, epics/user stories, acceptance criteria, and release-ready documentation.
- 5+ years of experience managing data governance solutions for scalable metadata governance and enrichment, simplified access and policy workflows, and AI readiness supporting various platforms (such as Snowflake, Databricks, and AWS)
- Proficiency in problem and solution framing; data analysis and transformation; working knowledge of Teradata, Snowflake, AWS, and DataBricks databases; and proven ability to collaborate with engineering teams on solution design and delivery execution.
- Ability to use quantitative and qualitative inputs to prioritize and measure success (e.g., SQL/Excel-based analysis, KPI/OKR definition, usage/adoption analytics, funnel or workflow cycle-time metrics)
- Excellent written and verbal communication skills; ability to develop executive-ready narratives, facilitate working sessions, drive alignment across a matrixed organization, and manage stakeholder expectations through ambiguity and change
- Demonstrated strength in voice-of-customer methods and product analytics (instrumentation, usage/adoption metrics), change management/enablement (comms, training, migrations/rollouts)
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience delivering products in financial services or similarly regulated environments, partnering effectively with risk/control, privacy, and audit stakeholders. CDMP (or similar) and/or experience with industry-standard data governance/data management tools; comfort evaluating vendor vs. build approaches.
- Experience working with publishers, data owners, and data stewards, as well as industry standard data management tools
- Experience supporting AI readiness through scalable metadata governance and enrichment, simplified access and policy workflows. MBA or equivalent relevant professional experience (preferred fields include product management, information systems, computer science, or data analytics)
- Experience driving adoption via communications, demos, training artifacts, and migration/change activities as needed.
- Experience conducting market/competitive research to shape product positioning and value propositions for data governance capabilities
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamSkills Required
- 5+ years of experience in product management or equivalent
- Advanced knowledge of product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- 5+ years delivering technology products in an Agile environment (product management/product ownership)
- Strong experience designing and leading structured discovery and user research (interviews/workshops, journey mapping)
- 5+ years managing data governance solutions for metadata governance, access/policy workflows, and AI readiness supporting platforms such as Snowflake, Databricks, and AWS
- Working knowledge of Teradata, Snowflake, AWS, and Databricks; proficiency in data analysis and transformation
- Ability to use quantitative and qualitative inputs to prioritize and measure success (SQL/Excel-based analysis, KPI/OKR definition, usage/adoption analytics)
- Excellent written and verbal communication; ability to develop executive-ready narratives and drive alignment across a matrixed organization
- Demonstrated strength in voice-of-customer methods, product analytics/instrumentation, and change management/enablement
- Experience working in a highly matrixed, complex organization
- Experience delivering products in financial services or regulated environments and partnering with risk/control, privacy, and audit stakeholders
- CDMP (or similar) certification and/or familiarity with industry-standard data governance/data management tools
- Experience supporting AI readiness through scalable metadata governance and enrichment
- MBA or equivalent relevant professional experience
- Experience driving adoption via communications, demos, training artifacts, and migration/change activities
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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