We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.
We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.
Ready to grow your career in a supportive, international environment? Join us—apply today!
Qualifications
- A minimum of one (1) year experience in a BPO setup
-Advanced knowledge of Google Sheets/ Excel is a plus.
-Ability to multitask efficiently while maintaining accuracy
-Willing to work graveyard shift
- Has an existing home office setup with a conducive work environment
-Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, noise-canceling headset, and dual monitor
-A stable internet connection with at least 25 Mbps upload and download
-Back-up power/internet is required
- Strong typing skills for note-taking and data entry migration
-Attention to detail to ensure accurate message taking and forwarding.
-Problem-solving skills to handle unexpected situations and provide appropriate responses.
Primary Task
-Extracting and importing project and contact details from the client’s current system.
- Uploading and organizing associated documents and photos.
-Setting up system integrations with third-party tools.
-Customizing workflows, pipelines, and automation triggers.
-Creating and configuring estimate and contract templates.
-Any other tasks as required by company
Offer
- Long-term/full-time position
- Competitive pay is at 20,000 gross + 13th Month pay
- Pay begins on day 1 of training
- Benefits, such as: Enjoy benefits valued at 324,000 pesos annually
- HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at ₱100,000 Maximum Benefit Limit
- Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year.
- Pag-IBIG MP2 Savings Program: Where the company will contribute monthly to your MP2 account!
- Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization
- Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time.
- Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually
- Perfect Attendance
- KPI Superstars
- Shoutout Incentive
- Referral Incentive
- QA Rockstar
- C3 Champions
- Client Obs Incentive
- Quarterly In-person Team-Buildings
- Annual Company Outing - A yearly team adventure to unwind and celebrate together
- Annual Year-End Party - A fun-filled party capped with exciting grand raffle giveaways!
- Annual Performance Review - Performance-based reviews with opportunities for pay raises.
- Annual Sports Fest - Show your team spirit and compete in fun games and tournaments!
- 13th-month pay - Guaranteed additional month’s salary every year.
- Government-mandated benefits:
- SSS
- PhilHealth
- PAG-IBIG
- Career Advancement Opportunities
Skills Required
- At least one year of experience in a BPO setup
- Advanced knowledge of Google Sheets or Microsoft Excel
- Ability to multitask efficiently while maintaining accuracy
- Willingness to work the graveyard shift
- Existing home office setup with a conducive work environment
- Computer or laptop with at least an Intel Core i5 or newer 7th-generation processor, or AMD equivalent
- At least 16GB RAM
- Functional camera
- Noise-canceling headset
- Dual monitors
- Stable internet connection with at least 25 Mbps upload and download speeds
- Backup power and internet
- Strong typing skills for note-taking and data entry migration
- Attention to detail for accurate message taking and forwarding
- Problem-solving skills for handling unexpected situations and providing appropriate responses
What We Do
SMA Support: Elevating Your Business Potential At SMA Support, we are dedicated to empowering home remodeling companies by enhancing their sales, marketing, and administrative capacities. Our experienced team provides tailored virtual assistant and call center services designed to optimize your operations and drive growth. Why Choose Us? Expertise: Decades of combined experience in sales, marketing, and administration. Custom Solutions: Services customized to meet the unique needs of your business. Results-Driven: Proven track record of elevating client efficiency and success. Join the many businesses thriving with our support and see what SMA Support can do for you. 🔗 Visit our website | 📞 Contact Us #DelegateToElevate – Your success is our business!
